Site error!

  • Hi I just ran your plug-in, after a great review from a friend. I made a back up through your plug-in, as well as a back-up wp tool a developer installed on my site.

    I ran your plug-in, and modified some options as suggested—like the name of the wp-content folder, etc. But I DID NOT change the login or admin addresses.

    Now, my site is gone…both at the main url and also at /admin or /login.

    I can’t even get into the CMS.

    Any ideas?

    https://www.ads-software.com/extend/plugins/better-wp-security/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter praiano

    (@praiano)

    Hi. Here’s an update.

    1. I renamed the wp-content folder back to wp-content. I can now get into some form of the CMS, but plug ins are not showing at all, including yours.

    I tried renaming the content folder back to the new name (from your tool), and I can’t, it says that file already exists.

    2. This is what I get when I try to install a plug in:
    Unpacking the package…

    Installing the plugin…

    Could not create directory. /nfs/c03/h06/mnt/47012/domains/acquazzone.net/html/acq-contenuto/plugins/better-wp-security/

    Plugin install failed.

    Any ideas?

    I have a DB backup from the wordpress db backup tool, and the back up from your tool, and my wp-contnet folder from the site.

    Would it be best to reinstall from scratch? WOuld would this entail? (I’m not a dev.)

    Thanks for any help here!

    Thread Starter praiano

    (@praiano)

    Update 2: I keep getting this error message via email:

    A host, 71.135.33.39(you can check the host at https://ip-adress.com/ip_tracer/71.135.33.39) has been locked out of the WordPress site at https://acquazzone.net until Friday, April 5th, 2013 at 5:34:08 pm UTC due to too many attempts to open a file that does not exist. You may login to the site to manually release the lock if necessary.

    i just ran your plug- in and my site is gone!

    https://www.thebizadvisors.com wordpress site.

    everytime i try to find it it says eror and when i look for it on google it says cached!

    please help. i am freaking out!

    Handoko

    (@handoko-zhang)

    Hi praiano.

    You mentioned you rename wp-content folder manually, it’s very risky because there could be some links aren’t updated if you do it manually. Also, receiving too many attempts opening non-exist file could be a indication of broken links.

    Not much you can do now, but I suggest you:

    – Duplicate the wp-content folder. You should have 2 folders: the original “wp-content” and the one using a new name.

    – Reinstall the plugin and all other plugins, hoping they will update their links.

    – If you have good database knowledge, you may manually search/update the broken links.

    Hi dienabou.

    These information might be useful:
    https://www.ads-software.com/support/topic/site-eror

Viewing 4 replies - 1 through 4 (of 4 total)
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