back up problem

  • I hv been using BackWPup plugin for backing up. I am d new user though who using this plugin first time. Once i select jobs, it does not start back up rather it shows,

    “The HTTP response test get a error “couldn’t connect to host” The HTTP response test get a false http status ()“

    this notification. what can I do? help me pls!

    https://www.ads-software.com/extend/plugins/backwpup/

Viewing 8 replies - 1 through 8 (of 8 total)

  • I’m running the plugin on 9 sites. 7 work fine. 2 are now giving “The HTTP response test get a false http status (404)” error.
    Sorry I don’t have anything to add to a resolution, but I’m leaving a comment so that I can follow this thread in case a resolution is posted.

    Hello have you tried the FAQ section here? Check this section first if you haven’t yet, it might help you with your problem.

    Kind regards

    Thread Starter khaled.sharif

    (@khaledsharif)

    ya, i went through faq section, but still unchanged!

    I deactivated the plugin and uninstalled it. Then re-added the plugin and created a new backup job.
    Still got the same error.
    I thought it was worth a shot…… ??

    I deactivated the plugin and uninstalled it. Then re-added the plugin and created a new backup job.
    Still got the same error.
    I thought it was worth a shot…… ??

    Not sure if this is the same issue others are having, but apparently the 404 error that I was getting was because of a permissions issue. I first noticed there were messages in my cPanel error log that mention insufficient permissions. My hosting company had blocked access wp-cron.php because:

    “Your script /home/myusername/public_html/mydomainname.com/wp-cron.php was causing extremely high processing on MYSHAREDSERVERNAME :

    As such, the script has been renamed as /home/myusername/public_html/mydomainname.com/wp-cron.php_contact.support. This means that the script is no longer accessible and cannot use up the resources on the server. Please let us know what changes you will be making to correct this issue. If you are using plugins for Word Press or Joomla, we ask that you check them for available updates.”

    So, I’m still thinking this is a backwpup issue.
    Anyone have any thoughts on narrowing it down or coming up with a solution other than trying a different backup plugin?

    Under BackWPup Settings -> Jobs
    there is a “Reduce Server Load” setting.
    I enabled that feature and my host seemed satisfied afterwards that I wasn’t hogging the server resources anymore and haven’t disabled my script thus causing the 404 error.

    I’m also a new user and downloaded the plugin on two different sites. I’m not able to do backups using DropBox. The app shows up as being downloaded at both drop box accounts and I select DropBox as my location folder when I create a new job to backup.

    Any suggestions?

    Thanks in advance,
    Christine

Viewing 8 replies - 1 through 8 (of 8 total)
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