Legitimate accounts flagged as sploggers

Hi there-

I hope all is well. ??

I have an unusual amount of users that were suddenly flagged as sploggers, including some I know to be legitimate. Is there any sort of issue that you are currently aware of?

I ran the wizard, and it identified 27/58 as sploggers – even a personal account of mine! I have registered on very few sites with that account and would be extremely surprised if it was reported by anyone as I am most definitely not a splogger.

Anyway, there were about four I knew for sure were not sploggers and did the “force check” on them so they turned green. However, when I ran the wizard again, it flagged an additional 15 as being sploggers, including more legitimate users. (I’m talking this was less than 5 minutes later.) I have not noticed an e-mail pattern, such as all yahoo or gmail, etc.

Even more of a problem to me, when I ran the wizard, it said it was reporting all of the original 27 as sploggers even though I had whitelisted four of them. Have I now banned my own aforementioned account in your system (along with two customers and my sister)??

If so, how do I fix that? And why would it report those that I had personally unflagged?

Now I am wondering how many of the others that got reported may have been legitimate as well. ??

I love, love, love your amazing plugin – really! But this is the second problem I’ve had with it (the other being on a different site). I don’t want to stop using it. Please help?

My website is https://zwoodlebooks.com

Thanks so much!

Best wishes,
Kristen

https://www.ads-software.com/extend/plugins/wangguard/