I get an error trying to print

  • Resolved wilsonlam97

    (@wilsonlam97)


    11 years, 8 months ago

    I’ve bought a Dymo printer specifically to use with this plugin and the free version worked fine so I thought that I’d buy the pro version. Oh boy am I wrong. Nothing works in the pro version. Every time I print I get an error like this:

    Something went wrong while printing your label. Please make sure your label contains the required object fields. For more information about how to create your labels, see our documentation.

    Please developer. Contact me immediately. I need your assistance and you can email me at [ email redacted, support is offered via the forum only ]

    https://www.ads-software.com/extend/plugins/woocommerce-dymo-print/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    These forums are not for the “pro” version. Please contact the author on the page that you made the purchase.

    Same here.

    Plugin Author WP Fortune

    (@bpluijms)

    Hello Wilsonlam97,
    As Jan Dembrowski already said: PRO support is only available by e-mail.
    You’ll find your email address on our website and we will respond always as soon as possible.

    There are some known problems, but if you follow tutorials on our website, everything should work. If not, we are happy to support you.

    Best regards,
    Bart

    Plugin Author WP Fortune

    (@bpluijms)

    Hello Vitaliss,

    We already had contact by email about this problem and we’ve tried to help you. Unfortunately you didn’t accept our offer to solve the problems for you, which led to a refund of your money.

    If you’ve any other questions about WooCommerce DYMO Print Free, please open a new topic on the forums.

Viewing 4 replies - 1 through 4 (of 4 total)
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