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Hi @dubbinz, have you made any changes? What plugin version are you using?

We just moved hosts I’m thinking it could be a permissions problem but i don’t want to guess which places need looser permissions

Do you know if your host allows external connection? (maybe it’s a firewall issue).

I can’t see why it wouldn’t. I do have other plugins that need that.

@dubbinz I think that it would the best if you could provide us a temporary admin access so we can check it. Just send it to [vova AT rating-widget DOT com].

@vovafeldman

I’ll send you the details soon, I currently have people working on my site and I don’t want people conflicting with their work when I know you can have a look I’ll send you the details ok.

Sure