Add Media Button and Text button not working

  • I just updated my site to the new 3.5.2 WordPress, and now when I edit a page (or even when I add one), I can’t click on the Add Media button, as well as the Text button (to access the HTML). I have tried deactivating all plugins, and I have tried switching to Twenty-Ten, and I have tried re-installing the version of WordPress. No help. Any other ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
    • Check with your host to see if they are running the latest version (or a recent version) of PHP.
    • Clear your browser cache
    • Restart your computer
    • Make sure your root is clean…no unnecessary files installed for storage and other crap
    • Insure that the theme is up to date. Old themes can suck.
    • Try completely deleting wp-admin and wp-includes and installing a fresh version of each. Sometimes just dropping the files on top of the old files isn’t enough.
    • Get rid of any plug ins or themes that you aren’t using. Completely delete them
    • Empty your stand by widgets area. Don’t know why, but sometimes too many widgets there will mess things up
    • Double check any code customizations that you have done, including any code in widgets

    One more than one occasion, one or more of these things have caused me simular problems.

    Thread Starter athomp04

    (@athomp04)

    How do I reinstall the previous version of WordPress for now?

    Get the version you need here:
    https://www.ads-software.com/download/release-archive/

    And install manually.

    You should be able to delete and reinstall the wp-admin and wp-includes folders with the older versions of the same folders.

    If you aren’t comfortable doing that just reinstall the whole thing. Be careful to back up or save your wp-config.php file and your themes and plug ins in wp-content folder.

    Thread Starter athomp04

    (@athomp04)

    Thank you I will try your suggestions when I get a chance and if not I will switch back to the previous version.

Viewing 4 replies - 1 through 4 (of 4 total)
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