cannot see jetpack comments

  • Resolved RolandOfEld

    (@rolandofeld)


    11 years, 7 months ago

    Can anyone help with getting jetpack comments to work?
    I am using the mantra theme, but even when i switch to twentyeleven theme i cant seem to allow users to login with twitter or face book (only wordpress)
    my theme includes comments.php and theme-comments.php
    comments.php as follows:

    ?>
			<div id="comments">
<?php if ( post_password_required() ) : ?>
				<p class="nopassword"><?php _e( 'This post is password protected. Enter the password to view any comments.', 'mantra' ); ?></p>

			</div><!-- #comments -->
<?php
		/* Stop the rest of comments.php from being processed,
		 * but don't kill the script entirely -- we still have
		 * to fully load the template.
		 */
		return;
	endif;
?>
<?php
	// You can start editing here -- including this comment!
?>
<?php if ( have_comments() ) :
	cryout_before_comments_hook(); ?>
	<ol class="commentlist">
		<?php cryout_comments_hook(); ?>
	</ol>
	<?php cryout_after_comments_hook();
?><?php else : // or, if we don't have comments:
		cryout_nocomments_hook();
 endif; // end have_comments() ?>
<?php comment_form(); ?>
</div><!-- #comments -->

    https://www.ads-software.com/extend/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter RolandOfEld

    (@rolandofeld)

    and theme-comments as follows:


    [Too much code to post here – please use a pastebin – https://codex.www.ads-software.com/Forum_Welcome#Posting_Code ]

    Aplogies for the spam, but my coding knowledge is limited, if anyone could help i would be very greatful, thanks!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I am using the mantra theme, but even when i switch to twentyeleven theme i cant seem to allow users to login with twitter or face book (only wordpress)

    Since the problem doesn’t get resolved when you switch to a different theme, the problem could be caused by a plugin. Do you use any other comment or anti spam plugins on your site? Could you try to deactivate them, and let me know if it helps?

    If you still experience issues, could you post your site URL here so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Thread Starter RolandOfEld

    (@rolandofeld)

    i had to disable the option “users are required to login to post” for jetpack comments to work properly…

    is this the normal method to get jetpack comments to work? hopefully it wont lead to spam :/

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I understand the issue now, thanks for the extra details!

    When users are logged in to their WordPress account, the Jetpack Comment form is indeed prefilled with their account credentials. They have to use these credentials to prove that they’re logged in. Allowing people to comment using another identity basically means that users don’t have to be logged in to their WordPress account to comment.

    If you’re worried about Spam, I would suggest that you install the Akismet plugin:
    https://akismet.com/

    Tracy

    (@tracyibarra)

    @roland I was having the same problem. :/
    @jeremy Thank you so much, this definitely helped me because I was trying to figure this out for hours!

Viewing 5 replies - 1 through 5 (of 5 total)
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