PayPal sandbox

  • So we accidentally left PayPal sandbox mode on in the plug in, and a customer then ordered. The order was processed through woocommerce, but no payment was received into our account. The account linked was a regular account, not a sandbox one, and so was the customers. I have contacted PayPal as well as the buyer, but I want to be sure this means no money should have left the buyers account, correct?

    https://www.ads-software.com/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Roy Ho

    (@splashingpixelscom)

    That is not possible. If your account settings was indeed on sandbox, no real account can even get to the payment page on Paypal side.

    Thread Starter all4oneseo

    (@all4oneseo)

    Which is what I thought, but after some looking around and calling PayPal, he would have done so with a guest account. I was thinking sandbox since after the transaction, I noticed the box was clicked in the settings page.

    Roy Ho

    (@splashingpixelscom)

    I am pretty sure it wasn’t that because as stated, the Paypal sandbox is only allowed to take the accounts that was created within the Paypal. All others will not work.

Viewing 3 replies - 1 through 3 (of 3 total)
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