Can't select IMAP SSL in Postie

Postie checks to see if the functions imap_open, imap_delete, imap_expunge, imap_body and imap_fetchheader are defined. If not it will not let you choose the IMAP SSL option.
You can use a plugin like https://www.ads-software.com/plugins/wordpress-php-info/ to verify that IMAP is installed and PHP can see it.

Under protocols I see IMAP listed. I assume that means it’s installed. How do I know if those functions are defined?

I think you are seeing the protocols supported by curl. There should be a separate “imap” section.

I am not seeing a separate IMAP section. I guess that means it is not installed. I host my email and my website using two different services, do I contact the service for the website or for the email?

Your website hosting provider needs to enable the PHP imap module.

Okay, I’ve gotten my website hosting provider to enable PHP IMAP and I am able to select it, but now I am getting a warning message when it is trying to login.

Warning: imap_open(): Couldn’t open stream {mail.lknife.com:993/service=imap/ssl/tls/novalidate-cert} in /home/hbco/pos/wp-content/plugins/postie/postieIMAP.php on line 89

I have double checked the username and password, I’ve contacted both my web hosting provider and my email provider to make sure that everything is installed properly. Any thoughts on how to fix this?

What are the other mail server settings?

Mail Protocol: IMAP-SSL
TLS: Yes
Port: 993

The email is microsoft outlook web app.

Try TLS “no”

I still get the same warning message. Someone had suggested “If you have a smart phone or something you can do a test by setting it up via IMAP protocol, that way you can rule out the plugin being the cause. Just a thought.
” But I have no idea what that means. Or if I should try it.

I tried all different combinations of the email protocol, TLS and port. No luck.

Any other thoughts?

I would appreciate any help I could get.

Send me a note at [email protected] I will need to look at your install.