major problem with Zip backup

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  • Plugin Contributor Michael De Wildt

    (@michaeldewildt)

    Gday Trevor,

    Hmm.. This is not good! I have responded to your email and will resolve it for your there.

    Apologies for the inconvenience.

    Cheers,
    Mikey

    Hi Trevor,

    I have the exact same issue. I’ve purchased both of the extensions and right after install I cannot access my website. I had to rename the folder temporarily. It asked about cURL which is not available yet. I;ve just requested form server support to be installed. Would this be the issue?

    On my local machine I use XAMPP latest version and I do not have the issue. I would assume that either has the cURL installed or it doesn’t need it on a local machine offline.

    Can I get help please? ??

    Thank you,
    Cristi

    @sg1asgard: If you require assistance then, as per the Forum Welcome, please post your own topic.

    Thread Starter trevorwood

    (@trevorwood)

    This was resolved. Apparently it was because I didn’t have the latest version of WordPress backup to dropbox installed. I had to delete the backup-to-dropbox directory and install the latest free version. I then contacted Michael and he reactivated the full version so I could install it. I’ve had no problems since

Viewing 4 replies - 1 through 4 (of 4 total)
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