Admin widgets page inactive

  • Hello,

    This problem occured on previous version 3.6 as well. It is host-dependant, as the same WP installation has been tested and works perfectly on others plateforms. I guess it is a server configuration issue, then, but I don’t have the knowledge to point it and until now the host administrators – no WP users – couldn’t help either.

    The admin widget page loads fine, all the widgets appear on the available widgets panel, and the drag and drop works well to the sidebar panel, it even play the temporary registering icon next to the submit button of every widget when pressed.

    Problem is : nothing is registered. Neither the dropped widget, nor its settings.
    There is no change in the frontend pages, and when the admin widget page is reloaded, it shows the standard list without any of the changes previously applied.

    Could anyone tell me what to look for, what could prevent such a impossibility ?

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter monbouc

    (@monbouc)

    Complementary note : the problem shows up on the very basic WP installation (standard 2013 wp-theme, no plugins, no WP settings).

    Try adding define('SCRIPT_DEBUG', true);to the bottom of your wp-config.php file (just before the require_once line).

    Thread Starter monbouc

    (@monbouc)

    Thank you.
    I’ve just done it, but there’s no change, no message appears at any moment.

    On some hosting environments, aggressive settings for the “mod_pagespeed” addon can break the javascript code and cause scripts to not be able to function. This can cause many problems, such as widgets not working, menus not being draggable, the customizer not working, or the media screens not being available.

    To fix the issue, you will need to disable mod_pagespeed, or adjust its settings to not take effect in the wp-admin directories. You may need to ask your hosting service for help on how to do this.

    Thread Starter monbouc

    (@monbouc)

    Thank you esmi.
    I’ll ask the hosting service about that.

    But when I run it on the server, the php function apache_get_modules() doesn’t return me this addon (don’t know if it should be the case though).

    What remains weird is that when I deactivate javascript via my browser’s webdevelopper extension in order to test this admin widgets page, the functionnality still not works (it doesn’t either when the “accessibility mode” is activated via the page options tab).

    The quest goes on…

    Thread Starter monbouc

    (@monbouc)

    Hello all,
    I’m still being stucked with my problem. The hard solution is to change of host (others tested with success), but for particular reasons, I’d like not to consider it.
    If any new idea shows up, please let me know.

Viewing 6 replies - 1 through 6 (of 6 total)
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