old to new wordpress eccomerce

First, identify which ecommerce plugin you are using and then post in that plugin’s dedicated forum via its page in the Plugin Repository.

hi @esmi can you look into it for me.been trying to sort this out for a while

yeah I think am using a bbpress

First, identify which ecommerce plugin you are using.

i have done that but how do I really identify the real plugin as it was created for me

If you are using a custom plugin, then you will need to contact the developer who created it for you. We have no way of determining which plugins you are running on your site.