Class Dex & Cart66 not playing together nicely

Hmm, I haven’t seen that error before. Could you give me some more details about when it started happening and the other plugins that you are using? Also, check Cart66 to see if the classes that you originally created are still there (in the product section). If Cart66 was reinstalled and products were removed, then trying to edit a product that does not exist might have thrown this error.

But you say that adding a new class gives the very same error? Not sure why that would be. I’ll need as much info as you can provide to try to replicate the error.

Thanks!
John

After reading the above – I went in turned off all plugins <save> then reactivated only Cart 66 & Class Dex.
I tried to edit an existing class. Got the error.
I tried to add a new class (all new information) and also got the same error.

Like I said, since the last time it worked (and it did) I have changed lots of things. I also have a new theme. I even changed that back to Twenty Twelve – Still had the same error message adding a completely new class. Note: The class *does* get added into Class Dex even with the error message.

One other thing I just remembered. Before all this, I had one person use Cart66 to enroll/pay for a class. It took his money, but did not “enroll” him in the class. I had to do that manually. I was going to wait and see if it happened again before bringing it up.

Question: For now, can I add the classes two times (Class Dex & Cart66)? and at least not screw things up any more than they already are? I have 5 new classes to post and advertising starts Tuesday, so I’d like to have this ready to go. Or, let me know it will not work by then, and I will come up with a Plan B.

Okay, so it appears that Cart66 received an update two days ago that changes the way that products are created and edited. It will take a little bit of time for me to learn how to properly integrate with the new method.

In the meantime, I suggest that you manual install the previous version of Cart66 (1.5.1.14) which can be downloaded at: https://www.ads-software.com/plugins/cart66-lite/developers/

This should resolve the problem for now, and I’ll work on a longer term solution that will work with the new version of Cart66.

About your other issue… ClassDex does not automatically import the payments from Cart66 — too many potential issues with miss-identifying which customer a payment is coming from. So payments and registration must always be manually entered through ClassDex whether payment comes in person or from online payment.

Best,
John

John – you are the best. I am out of panic mode, and getting things ready for Tuesday.

Sometime, I have some minor tweaks I’d like to send you to see if they can get incorporated in an upcoming version. Or maybe the features are already there, I just don’t know how to find them.

Great! Let me know your suggested tweaks and I’ll try to incorporate them with the major integration repair (should be done by the end of the week at the latest).

Thanks,
John

Thanks so much John. I don’t know if these help anyone else, but they certainly help me a lot. As last time, I am just going to throw out things that I would find helpful. I have no idea how easy/hard any of it would be to implement – I figure, I can always ask…doesn’t mean that I will get it ??

Suggested tweaks:
– New student status: “no show” and “dropped”
These two are important for my classes. People that no show the first class are treated differently when they try to register for a new class. There is also about a 50% drop rate over the course of the class. I’d like to show that both these registered for the class, but did not complete.

– New class status “planned”
This would allow me to set up a whole quarter of classes, but keep “planned” classes from being enroll-able until they are switched to OPEN

– Added payment status: “3rd party”, “Partial”, “Promised”
Class list now shows PAID or nothing. I have some people who are having the class paid for by a 3rd party, so for us that means they are “paid” but I hesitate to mark them that way since the payment has not arrived. It can take several weeks for payment to arrive. PARTIAL – currently a feature in Class Dex, just not listed as a status. That means people who have partially paid look just like those who have not paid. The third one is for people who have promised to pay by a certain date. I have one that is calling back today (after payday) to pay for the class. I’d like to incorporate that into this – and get rid of the sticky notes on my desk.

– Current Class list filtered by Detail filed (Detail, Detail 1, etc)
What I want – to generate a list of classes “now enrolling” which I have on Detail check box.

Again, I really appreciate you considering these.

Hey Joan,

Here are some thoughts about your feature requests:

– New student status: “no show” and “dropped”
In the admin section of ClassDex there is a function called “Unpaid”. This gives a list of students who are registered for classes that have already started (or finished), but have not yet made a full payment. If a student is on this list and they register for another class, when they go to make a payment ClassDex will ask for payment for the new class and the old class. Is there something else that you were hoping that these student statuses would do for your future registrations?

– New class status “planned”
I assume that planned classes are sometime in the future and your primary concern is hiding these classes from your public website. If that’s the case, then the best thing to do is to use the date ranges in the shortcodes to limit the set of classes that are displayed. For instance, if you are currently taking registration for classes in Nov and Dec, then set the range from 2013-11-01 (or “today”) to 2013-12-31. When you start to plan classes that begin in January, those classes will not be displayed.

– Added payment status: “3rd party”, “Partial”, “Promised”
I will look into getting more specific with the Payment status message. Possibly adding the terms Unpaid and Partial to the list. “3rd party” and “Promised” would have to be added as some sort of note about the registration, which is not possible right now. I’d again suggest using the “Unpaid” admin function to keep track of these sort of people to make sure that you are receiving payment regardless of the origin.

– Current Class list filtered by Detail filed (Detail, Detail 1, etc)
Current classes are classes that have already begun (start date is in the past), but have not yet finished (end date is in the future). Upcoming classes are classes where the start date is in the future. And Archive class are all classes that are in the system (past, current, and upcoming). The way that we take advantage of this at our center is that we wait to add classes to ClassDex until we are ready to start taking registration for them. This way, future classes that we are not yet publicizing do not clutter the system, and the “Upcoming” list does a great job of serving as the list of classes that we are currently taking registration for. By default, ClassDex promotes this style of organization by always opening the Upcoming list first when taking registrations.

Hope this is helpful!

Thanks,
John

Thanks John –
The Student status: “Dropped” means they started a class (paid in full or maybe partial), but did not finish it (classes are held over several weeks) That would be handy to know because if someone has started and dropped (or no show for that matter) several times, then I like to have some indicator of that so we can decide if we will allow them to yet again register.

Planned Classes – We would like to be able to post a 3 month schedule of classes, so people can plan ahead. We do not want to have registration more than about a month out. Because our classes are 6 weeks long, this would allow us to post the next class, and one more out so people can see if they miss this one, how long the wait will be for the next one. I don’t want to actually start registration until the next class has started or filled up.

Payments – adding Partial and Unpaid to the list would be great. Because Promised & 3rd party are more specific to our needs – what about an “Other” status? At least then we would know which participant to go look for more information. If there was a comment field I think that would be great too. Not only could it be used for weird payment arrangements, but also note any sort of disability related accommodation or other special circumstances.

The Current Class list – I guess I am looking for a work around for human error. I thought using “enrolling now” for DETAIL would be a way to do resolve the issue. I have had to set up the classes for one day. A class that starts Oct 19 and has weekly sessions until Nov 23 is listed only for Oct 19. Otherwise, the system will allow some one to try and register for class #3 or #4. If there was some way to only allow enrollment for Class #1 that would be the best answer. Again, it may be that I just don’t know how to properly use all the features ??

I appreciate all your help more than you know.

Hey Joan,

An update of ClassDex is now available which repairs the integration with Cart66 for the most recent version. I also added “Unpaid” and “Partial” payment status messages as discussed.

However, if everything is working well with the previous version of Cart66 and the previous version of ClassDex, then I’d recommend that you wait on any updates until the next versions of both Cart66 and ClassDex are available. Cart66 was having some security issues, so they implemented a short-term fix. This will be changed to a long-term solution in their next update, which will mean that ClassDex will also have to be updated again. Not sure when they plan to release that update, but when they do, it’ll take me a few days to make the new integration work.

Good luck with your new classes!
John

Since everything is working right now – I will wait to do an update as you suggest. Thanks again for the support.