Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author hdw player

    (@hdw-player)

    Hello,
    Can you please create a ticket in our website with the website details? If you could grant us access to your website, we will be able to look into the issue and resolve it.

    Regards,
    HDW Player

    Would really help out to post the solution once the issue is fixed. Thanks.

    I too have the same issue. Adding Video (specifically youtube) will not “add”.

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    There is no problem from our application. We tested the application and there is no problem. Can you provide us the website access to check the issue and will resolve the issue.

    Regards,
    HDW Player

    Thread Starter EWord1

    (@eword1)

    I received this email from hdw player so even though it is not reflected here, they seem to indicate it is/was an issue on their end and that they are working on it.

    “hdw player wrote:

    Hello,
    Yesterday we updated the package with some minor bugs. I believe this would have caused the youtube problem. We are working on it. Will resolve and update a new package today.
    Regards,
    HDW Player”

    it doesn’t work for me as well, still no fix.

    i have the same issue

    Plugin Author hdw player

    (@hdw-player)

    Hello,
    Can any one of the contributors here raise a ticket and share their website details? We initially had this bug, but this have been corrected. Now, there is no bug reported from our side. I would suggest the users to download the plugin which is updated here in wordpress directory and use it.

    Regards,
    HDW Player

    Thread Starter EWord1

    (@eword1)

    I’ve simply been waiting for you to announce the bug had been corrected per your email cited above.

    I’m reluctant to give my admin info as this seems like a known issue from your end that needs correction or announcement of correction from you. It doesn’t seem to be related to my site at all as others here seem to indicate also.

    I’ve already employed another plugin that works well but in the interest of resolving this issue, I’ll do another download and try this plugin again and let people here know what I encounter.

    Thank you

    Thread Starter EWord1

    (@eword1)

    I found another player. Works great.

    I found another player. Works great.

    Which one you found.
    thanks
    G.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Add Videos Does Not Load YouTube Share or URL’ is closed to new replies.