Default theme with image: FPDF error

  • Resolved emvlee

    (@emvlee)


    11 years, 4 months ago

    Hi Ash,
    I’ve got the latest release, and bought the theme template 3 days ago.
    Problem that occurs: it can’t find the image set when i try to create a PDF, although on the New-Invoice screen I do see the image i set up.

    Exact error: “FPDF error: Missing or incorrect image file: [path to file]”

    The path is correct.

    The default template without image works fine.

    How do i resolve this?

    https://www.ads-software.com/plugins/invoice-king-pro/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Ash Durham

    (@ashdurham)

    Hi emvlee,

    Are you able to check that the purchased theme still exists in the theme folder? I have had cases where the update has actually removed the theme and has caused issues. This could be a result of that.

    Thread Starter emvlee

    (@emvlee)

    Hi Ash, that did happen at first, but reinstalled immediately and set it back up. Error remains. Other ideas?

    Plugin Author Ash Durham

    (@ashdurham)

    Hey emvlee,

    Have you tried uploading the image again to see if that resolves the issue? If that doesn’t work, I will have to investigate in a few hours. Just to confirm also, you are using the new version of the theme (ie were you prompted to download the updated version?)

    Thread Starter emvlee

    (@emvlee)

    Hi Ash,
    I certainly did upload the file to a couple of different locations, different resolutions and extebtions as well, but without any luck. I did not get a prompt for an update on the default-with-image theme.
    You can confirm my payment for the theme browsing your PayPal history for penningmeester [at] [domain] .nl. Without giving full details this would give you enough to determine. Bought on 4-nov20-2013.

    Plugin Author Ash Durham

    (@ashdurham)

    Hey emvlee,

    I think we should get that theme updated to the latest version. It quite unusual that you haven’t been noticed of it in the admin there. I will send you a zip of the updated version to your paypal email. Install that and give it a go. I can’t see how this would make a difference, however the old version of the PDF may error with the new version of data which could have a knock-on affect to the image.

    Keep an eye out for that email.

    Plugin Author Ash Durham

    (@ashdurham)

    Emvlee,

    Based on our email trail, this issue is now resolved and was found to be due to the PHP version conflicting with something in FPDF.

    Thanks for sticking in there with me to finding a solution.

    Thread Starter emvlee

    (@emvlee)

    Hi Ash,
    I’ve updated the plugin to the latest version, and added the default theme with image again. Problem is I’m not prompted to specify a file path… So the theme stopped working. The theme you costumized for me isn’t working either. Sorry to bother you again. Any ideas?

    Plugin Author Ash Durham

    (@ashdurham)

    Hi Emvlee,

    Please look for my email

    Thanks

    Ash

Viewing 8 replies - 1 through 8 (of 8 total)
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