Clarification – user journey

  • Resolved crdunst

    (@crdunst)


    10 years, 11 months ago

    Hi, I’m on the verge of recommending submittable to a client to handle pay-to-enter competitions, but I need to be sure on how the process would work. I have a couple of questions I hope you can answer>

    1. When the shortcode is embedded in a page – is it rendered in an iframe? i.e. does the customer enter name, address and other fields directly within the overall original client site? Or does it render a button that links to the form on the submittable website?
    2. If payment is taken, is this handled within the iframe?
    3. Are submittable forms completely customisable with any fields we like?

    Thanks in advance for your help…

    https://www.ads-software.com/plugins/submission-manager-by-submittable/

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  • Thread Starter crdunst

    (@crdunst)

    After receiving a reply back direct from Submittable support, I’m copying here for the benefit of others…

    When the shortcode is embedded in a page – is it rendered in an iframe?

    When you enter the shortcode on a Word Press page the plugin does not embed the submission form on the Word Press page. It will display a list of links to your individual submission categories. Clicking one of the links will take the user to your Submittable site.

    If payment is taken, is this handled within the iframe?

    Payment is taken on the submission form, on your Submittable hosted form.

    Are submittable forms completely customisable with any fields we like?

    Yes, you can completely customize your submission form with text fields, dropdowns, checkboxes, File upload buttons etc.

    An extra question over email:

    When the user clicks through from WordPress to the submittable-hosted form, can that form be branded with a logo/colours?

    Yes, you can brand the page with a header image and modify the page styles to match your website.

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