Error: Unable to display rotator.

  • Resolved loudog

    (@loudog)


    10 years, 11 months ago

    Hi,

    I tried installing EasyRotator but unfortunately I experience the following error:

    Invalid rotator ID specified (path No_Rotator_Path_Specified doesn’t exist). Unable to display rotator.

    The following directory has write access and I have verified that my images have been uploaded: /site/wp-content/uploads/EasyRotatorStorage/user-content/erc_24_1386370848/content/assets

    Could you please suggest how I solve this problem?

    Edit: I deleted the photos and reuploaded them using the manager. Seemed to do the trick as it is now working

    Edit 2: It did but then it stopped.. I made a new rotator with different images but now I experience the following error: “Invalid rotator ID specified (content for path erc_10_1386373143 doesn’t exist yet). Unable to display rotator.” I have confirmed the images were uploaded to the server. Help please? ??

Viewing 1 replies (of 1 total)
  • Plugin Author DWUser

    (@dwusercom)

    Hi @loudog,

    Thanks for using EasyRotator for WordPress, and I’m sorry you’re experiencing trouble. This sounds like most likely a permissions error. Check to make sure that the uploaded content folder is accessible if you attempt to load it directly in your browser (e.g. https://domain.com/wp-content/uploads/EasyRotatorStorage/user-content/erc_24_1386370848/content/content.html). If you continue to experience trouble, please open a support ticket at https://www.dwuser.com/#bottomBoxes and include temporary WordPress dashboard access credentials.

    Sincerely,
    Drew O’Neill

Viewing 1 replies (of 1 total)
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