More secure "anonymous" tickets?

  • Resolved barat

    (@barat)


    11 years, 2 months ago

    Hi,

    I have a question – why tickets for anonymous (not logged-in persons) are available just by typing email …
    IMO better sollution is to enter mail only for submit ticket, and then when new reply appeared just send a link with some kind of hash that – when clicked – will allow to reply to this ticket …

    Now – there is just a message about ticket reply … but no info about what ticket, so user have to go to help page and type email to see it …

    https://www.ads-software.com/plugins/wpsc-support-tickets/

Viewing 1 replies (of 1 total)
  • Plugin Author jquindlen

    (@jquindlen)

    I like both of those suggestions. I’ll definitely work something like that into a new version. Thank you.

Viewing 1 replies (of 1 total)
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