View count is occasionally stuck

Hello,

Sorry for the delay, I didn’t get the emails for this support forum. Do you still have the issue?

Yes, dear Maxime, we still have the issue.

Sometimes it’s like the counter gets ‘stuck.’
As a matter of fact, right now, all posts show 0 views ??

An example of a post that had around 500 views:
https://angiesdiary.com/interviews/douglas-williams/

You can see, at the bottom of the post, that there was quite some social sharing of the article, so 0 views is simply not possible.

Please advise, because I would love to keep on working with your script.

Thanks in advance,
Angie

Hello,

Can you update the plugin, disconnect and reconnect to Google Analytics?

Thank you, dear Maxime, for you fast reply!

I followed your suggestions to the letter, and hope this will fix the issue. The caching time is set to one hour, so I imagine we have to wait to see if it works?

Will update you soon, OK?

All my best,
Angie

Yes it’s one hour. Don’t hesitate to tell me!

Dear Maxime,

The stats are back up!

Thanks so much for your help.
Have a great weekend (what’s left of it ?? )

Warm regards,
Angie

That’s awesome! Thanks for the follow-up, and have a great weekend too ??