Jetpack secrets_mismatch error

  • When trying to connect Jetpack to WordPress.com (from a GoDaddy hosted site), I get the following error:
    ——
    Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: secrets_mismatch
    Try connecting again.

    Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record.
    ——

    I’ve searched the forums, and have followed any useful advice.

    In particular, per https://www.ads-software.com/support/topic/plugin-jetpack-by-wordpresscom-secrets_mismatch-problem?replies=8, I disabled Jetpack, then deleted all the Jetpack entries in the Options table – even the transient ones – then activated Jetpack. I still got the error message.

    My personally hosted website works fine, but the GoDaddy one doesn’t. Both have WP 3.8 installed, and Jetpack version 2.7.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nina_online

    (@nina_online)

    Here’s the debug info. I’ve tried all 4 items.

    Jetpack Debugging Center
    Testing your site’s compatibily with Jetpack…

    There seems to be a problem with your site’s ability to communicate with Jetpack!

    It looks like your site can not communicate properly with Jetpack.
    Trouble with Jetpack?

    It may be caused by one of these issues, which you can diagnose yourself:

    A known issue. Some themes and plugins have known conflicts with Jetpack – check the list. (You can also browse the Jetpack support pages or Jetpack support forum to see if others have experienced and solved the problem.)
    An incompatible plugin. Find out by disabling all plugins except Jetpack. If the problem persists, it’s not a plugin issue. If the problem is solved, turn your plugins on one by one until the problem pops up again – there’s the culprit! Let us know, and we’ll try to help.
    A theme conflict. If your problem isn’t known or caused by a plugin, try activating Twenty Twelve (the default WordPress theme). If this solves the problem, something in your theme is probably broken – let the theme’s author know.
    A problem with your XMLRPC file. Load your XMLRPC file. It should say “XML-RPC server accepts POST requests only.” on a line by itself.
    – If it’s not by itself, a theme or plugin is displaying extra characters. Try steps 2 and 3.
    – If you get a 404 message, contact your web host. Their security may block XMLRPC.

    Sorry, but can you stick to your thread on the JetPack forum here?

    https://www.ads-software.com/support/topic/jetpack-on-godaddy-secrets_mismatch-error?replies=1

    That’s the best place to get help from the JP support team and duplicate threads are deleted.

    Thread Starter nina_online

    (@nina_online)

    Yes, sorry. I found out about that forum after posting here.

    No worries – just want you to get their help :)!

Viewing 4 replies - 1 through 4 (of 4 total)
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