Clicked links and bounce stats not working

  • Resolved burakali

    (@burakali)


    11 years, 1 month ago

    Hello,

    I am using the pro version of knews. I bought it when it was version 2.1.6. With that version I could not get any stats on hard or soft bounced emails. It worked though since many emails in my list are properly marked as bounced. But in stats view it showed 0 bounces.
    I recently upgraded to 2.1.8. I still don’t have bounce stats. But on top of that I am not getting any stats on clicked links. Stats for clicked links was working in 2.1.6, but stopped working in 2.1.8.

    https://www.ads-software.com/plugins/knews/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter burakali

    (@burakali)

    I think the problem is that the function “knews_insert_unique_key” in the file submit_batch.php is missing for the not working of clicked links… Please confirm, but no idea still about the not working bounce stats…

    Plugin Author creverter

    (@creverter)

    Hello Burkali!

    Please, upgrade Knews Pro to 2.1.9, it will work… Please, use the contact form un our shop, or the Knews Pro contact form, this is only for Knews Free…

    Kind regards,
    Carles.

Viewing 2 replies - 1 through 2 (of 2 total)
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