• After selecting Product Page it takes a long time to boot. Also it takes a long time to boot when selecting individual pages to view products. There is an error at the bottom of the page to the effect that I have exceeded more than 30 seconds.

    I tried solving this problem, by deleting all of my products and posting products again. Presently I have only about 8 products, but that did not solve the problem, I changed my theme to a default wp. theme that also did not help.
    My site is

Viewing 9 replies - 1 through 9 (of 9 total)
  • First, identify exactly which plugin you are using and then post in that plugin’s dedicated forum via its page in the Plugin Repository.

    Thread Starter mbenschop

    (@mbenschop)

    Not sure that you received link for my site. I will try again

    Thread Starter mbenschop

    (@mbenschop)

    Sorry, not quite sure what you mean by identifying what plugin I am using. I have several plugin on my site. Just upgraded to wp 3.8. Have gold cart. Contacted premium support twice. Used two tokens. Unfortunately, after 5 replies my thread is broken. I explained on both occasions during my contact with premium support, to limit their replies in my initial emails to them. I can see his messages to me but he cannot see my replies. I tried getting a response by emailing them directly and not through the support page. No one responded.
    I do appreciate your help, or a little more information as to what you meant by identifying the plugin I am using

    There are no “product pages” in WordPress by default. Therefore, it would seem that you are using an e-commerce plugin. It is that plugin that you need support for.

    Please note that these forums do not support commercial products. Only the free plugins downloaded from https://www.ads-software.com/plugins/. So please contact the plugin’s vendor directly with any questions about commercial products.

    Thread Starter mbenschop

    (@mbenschop)

    Esmi thank you for responding. All of my plugins are wp. I have no commercial products plugins. I was not referring to Product Page as a plugin, I was referring to The Product Page on My site.

    As you can see I am most likely not explaining my self. Hopefully you understand my explanation. If not, I thank you for responding, and hopefully I can figure this out.
    https://greatworldofpets.com

    What created that product page? What ecommerce plugin are you using?

    Thread Starter mbenschop

    (@mbenschop)

    Esmi
    My ecommerce plugin is wp-e commerce and Gold Cart. I to the best of my ability create and work on my site.As I explained in my previous communication Premium Support were unable to see my replies to them since my email chain was broken. After using two tokens our communication was lost.
    Again I would appreciate any help I can get.
    Thank you for responding
    https://greatworldofpets.com

    These forums do not support commercial products. Only the free plugins downloaded from https://www.ads-software.com/plugins/. Please contact the plugin’s vendor directly with any questions about commercial products.

    Thread Starter mbenschop

    (@mbenschop)

    Esmi
    Thank you for responding. I did deactivate the gold cart plugin and used only the free wp e-commerce plugin with the same results.
    Thank you anyhow for your input. Hopefully I can figure it out.As I mentioned I was not able to continue my communication with Get Shopped.org. I presume that is what you are referring to as commercial products.
    Again thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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