Update Crashes My Website!

@rpdecker – Without a lot more information I cannot offer any suggestions at the moment. Would you be able to submit a Bug Report (https://www.nextgen-gallery.com/report-bug/) with your site specifics so we can take a look under the page to help you sort out this issue?

Thanks!

– Cais.

I have the same situation on my website. I have submitted the bug I am not sure how to provide more information.
I have found that 2.0.31 work well on my case. rpdecker, you could try this version as well
https://www.ads-software.com/plugins/nextgen-gallery/download/

Just an update!! I’ve now tried everything I can think of, but the best I can do is version 1.9.13! Anything higher and the site goes blank!! I submitted a bug report as well but no response to it at this time!

@rpdecker – Have you tried our latest beta version (2.0.55)? You can find more information about it on this page: https://www.nextgen-gallery.com/nextgen-gallery-latest-beta/

My guess is there is a conflict with another plugin or your active theme and the current NextGEN Gallery but beyond that I cannot tell.

Thanks!

– Cais.

I just tried the beta version(2.0.55) and IT WORKS! It also worked for all the other wordpress sites I manage that were having the same issue! For those having this problem just use the link below to the newest beta version (2.0.55) and try it!

https://www.nextgen-gallery.com/?s2member_file_download_key=8024ef58e579492ec49f6986704b6161&s2member_file_download=/nextgen-gallery-v2.0.55.zip

@rpdecker – Thank you very much for sharing the latest beta works for you, we really do appreciate you letting the community know.

Unfortunately that link will not work as we generate a new “key” for every page view instance so we can track downloads of the beta.

Please visit this page: https://www.nextgen-gallery.com/nextgen-gallery-latest-beta/ … and scroll to the bottom for the download link, Please don’t forget to read the instructions on the page if you have not manually updated a plugin before.

Thanks!

– Cais.

I just realized that the beta version does have one major issue! It will not work properly with /%postname%/ permalink style! All it will do is redirect you to your home page, though it says that you are on whatever page you chose to go to! With this issue it is only possible to navigate through your website when using the default permalink style! Since the default is not what I use, it makes things disappointing at this point! If you could fix this bug, i think it would work fine!