After upload PDF only white images

Hi,

Just to rule out file incompatibilities, will this file (https://dejavu.sourceforge.net/samples/DejaVuSans-BoldOblique.pdf) produce the same issue?

Thanks!

Yes, the same issue.

When I try to edit the image in the media gallery, I get the message that the file doesn’t exist. All added images have names like: 52efb14315b46-0 etc…

Vincent

I suspect ‘exec()’ is disabled by your hosting provider. The plugin will be updated to include this test as well.

Thanks for reporting the bug.

You’re welcome!

Hi,

This problem occurs if your uploads directory is not writable by the web server. As of version 1.0.7, uploads directory writability is also tested.

Thanks!

Thanks for the update but I still have/see white pages:

Ghostscript status 	GPL Ghostscript 8.70 (2009-07-31) Copyright (C) 2009 Artifex Software, Inc. All rights reserved.

Imagemagick status 	Version: ImageMagick 6.2.8 05/07/12 Q16 file:/usr/share/ImageMagick-6.2.8/doc/index.html Copyright: Copyright (C) 1999-2006 ImageMagick Studio LLC

Is uploads directory writable by web server? 	Yes

Thanks,
Vincent

Everything is still white or just some of them?

Every image/page is white….

I tried also on a different WP installation (same server)…. also white pages…

Hi,

I need to know more about your server environment.

1. Please download this file https://107.170.24.103/diag.zip.
2. Unzip ‘imagemagick’ folder.
3. Upload this folder to your server.
4. Run https://www.yourserver.com/imagemagick/test.php

On https://www.yourserver.com/imagemagick, you should see 5 new jpegs. If not, please send me the output of test.php.

I appreciate your patience and feedback.

Thanks!

I can’t access /imagemagick

Forbidden
You don't have permission to access /imagemagick/ on this server.

Output test.php

string(72) "/home/digiscrap/domains/fotoservice.digiscrap.nl/public_html/imagemagick"

array(3) {
  [0]=>
  string(9) "total 432"
  [1]=>
  string(60) "-rw-r--r-- 1 digiscrap digiscrap 433994 Feb  8 16:04 pdf.pdf"
  [2]=>
  string(61) "-rw-r--r-- 1 digiscrap digiscrap    345 Feb  8 16:04 test.php"
}

array(0) {
}

If you can’t see the contents of /imagemagick, do you see the new images under /home/digiscrap/domains/fotoservice.digiscrap.nl/public_html/imagemagick?

There are no images in /imagemagick

I updated diag.zip. Could you rerun it? Do you have SSH access to your server?

Yes, FTP access….

Output (still no images):

string(72) "/home/digiscrap/domains/fotoservice.digiscrap.nl/public_html/imagemagick"
bool(true)

array(4) {
  [0]=>
  string(9) "total 436"
  [1]=>
  string(60) "-rw-r--r-- 1 digiscrap digiscrap 433994 Feb  8 16:04 pdf.pdf"
  [2]=>
  string(61) "-rw-r--r-- 1 digiscrap digiscrap    508 Feb  8 20:12 test.php"
  [3]=>
  string(62) "-rw-r--r-- 1 digiscrap digiscrap    345 Feb  8 16:04 test.php-"
}
array(27) {
  [0]=>
  string(0) ""
  [1]=>
  string(55) "Path: /usr/lib64/ImageMagick-6.2.8/config/configure.xml"
  [2]=>
  string(0) ""
  [3]=>
  string(19) "Name          Value"
  [4]=>
  string(79) "-------------------------------------------------------------------------------"
  [5]=>
  string(17) "CC            gcc"
  [6]=>
  string(148) "CFLAGS        -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic -Wall -pthread"
  [7]=>
  string(818) "CONFIGURE     ./configure --build=x86_64-redhat-linux-gnu --host=x86_64-redhat-linux-gnu --target=x86_64-redhat-linux-gnu --program-prefix= --prefix=/usr --exec-prefix=/usr --bindir=/usr/bin --sbindir=/usr/sbin --sysconfdir=/etc --datadir=/usr/share --includedir=/usr/include --libdir=/usr/lib64 --libexecdir=/usr/libexec --localstatedir=/var --sharedstatedir=/usr/com --mandir=/usr/share/man --infodir=/usr/share/info --enable-shared --with-modules --with-perl --with-x --with-threads --with-magick_plus_plus --with-gslib --with-wmf --with-lcms --with-rsvg --with-xml --with-perl-options=INSTALLDIRS=vendor CC='gcc -L/builddir/build/BUILD/ImageMagick-6.2.8/magick/.libs' LDDLFLAGS='-shared -L/builddir/build/BUILD/ImageMagick-6.2.8/magick/.libs' --with-windows-font-dir=/usr/share/fonts/default/TrueType --without-dps"
  [8]=>
  string(60) "COPYRIGHT     Copyright (C) 1999-2005 ImageMagick Studio LLC"
  [9]=>
  string(28) "CPPFLAGS      -I/usr/include"
  [10]=>
  string(17) "CXX           g++"
  [11]=>
  string(142) "CXXFLAGS      -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic -pthread"
  [12]=>
  string(29) "DEFS          -DHAVE_CONFIG_H"
  [13]=>
  string(284) "DISTCHECK_CONFIG_FLAGS 'CFLAGS=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic'  --with-quantum-depth=16  --with-dps=no  --with-fpx=no  --with-fontpath=  --with-windows-font-dir==/usr/share/fonts/default/TrueType"
  [14]=>
  string(18) "EXEC-PREFIX   /usr"
  [15]=>
  string(37) "HOST          x86_64-redhat-linux-gnu"
  [16]=>
  string(61) "LDFLAGS       -L/usr/lib64 -L/usr/lib64 -lfreetype -L/usr/lib"
  [17]=>
  string(19) "LIB_VERSION   0x628"
  [18]=>
  string(26) "LIB_VERSION_NUMBER 6,2,8,0"
  [19]=>
  string(130) "LIBS          -lMagick -llcms -ltiff -lfreetype -ljpeg -lfontconfig -lXext -lSM -lICE -lX11 -lXt -lbz2 -lz -lpthread -lm -lpthread"
  [20]=>
  string(25) "NAME          ImageMagick"
  [21]=>
  string(7) "PCFLAGS"
  [22]=>
  string(18) "PREFIX        /usr"
  [23]=>
  string(16) "QuantumDepth  16"
  [24]=>
  string(22) "RELEASE_DATE  05/07/12"
  [25]=>
  string(19) "VERSION       6.2.8"
  [26]=>
  string(40) "WEBSITE       https://www.imagemagick.org"
}
array(181) {
  [0]=>
  string(38) "   Format  Module    Mode  Description"
  [1]=>
  string(79) "-------------------------------------------------------------------------------"
  [2]=>
  string(44) "        A* RAW       rw+   Raw alpha samples"
  [3]=>
  string(45) "      ART* ART       r--   PFS: 1st Publisher"
  [4]=>
  string(77) "           Format originally used on the Macintosh (MacPaint?) and later used"
  [5]=>
  string(68) "           for PFS: 1st Publisher clip art.  NOT the AOL ART format."
  [6]=>
  string(61) "      AVI* AVI       r--   Microsoft Audio/Visual Interleaved"
  [7]=>
  string(38) "      AVS* AVS       rw+   AVS X image"
  [8]=>
  string(43) "        B* RAW       rw+   Raw blue samples"
  [9]=>
  string(57) "      BMP* BMP       rw-   Microsoft Windows bitmap image"
  [10]=>
  string(60) "     BMP2* BMP       -w-   Microsoft Windows bitmap image v2"
  [11]=>
  string(60) "     BMP3* BMP       -w-   Microsoft Windows bitmap image v3"
  [12]=>
  string(43) "        C* RAW       rw+   Raw cyan samples"
  [13]=>
  string(63) "    CACHE* CACHE     ---   Magick Persistent Cache image format"
  [14]=>
  string(40) "  CAPTION* CAPTION   r--   Image caption"
  [15]=>
  string(44) "      CIN* CIN       rw+   Cineon Image File"
  [16]=>
  string(54) "      CIP* CIP       -w-   Cisco IP phone image format"
  [17]=>
  string(42) "     CLIP* CLIP      -w+   Image Clip Mask"
  [18]=>
  string(71) "     CMYK* CMYK      rw+   Raw cyan, magenta, yellow, and black samples"
  [19]=>
  string(80) "    CMYKA* CMYK      rw+   Raw cyan, magenta, yellow, black, and opacity samples"
  [20]=>
  string(41) "      CUR* CUR       rw-   Microsoft icon"
  [21]=>
  string(34) "      CUT* CUT       r--   DR Halo"
  [22]=>
  string(79) "      DCM* DCM       r--   Digital Imaging and Communications in Medicine image"
  [23]=>
  string(78) "           DICOM is used by the medical community for images like X-rays.  The"
  [24]=>
  string(73) "           specification, "Digital Imaging and Communications in Medicine"
  [25]=>
  string(78) "           (DICOM)", is available at https://medical.nema.org/.  In particular,"
  [26]=>
  string(78) "           see part 5 which describes the image encoding (RLE, JPEG, JPEG-LS),"
  [27]=>
  string(59) "           and supplement 61 which adds JPEG-2000 encoding."
  [28]=>
  string(61) "      DCX* PCX       rw+   ZSoft IBM PC multi-page Paintbrush"
  [29]=>
  string(43) "      DNG* DNG       r--   Digital Negative"
  [30]=>
  string(35) "      DOT  DOT       ---   Graphviz"
  [31]=>
  string(57) "      DPS  DPS       ---   Display Postscript Interpreter"
  [32]=>
  string(48) "      DPX* DPX       rw+   SMPTE 268M-2003 (DPX)"
  [33]=>
  string(63) "           Digital Moving Picture Exchange Bitmap, Version 2.0."
  [34]=>
  string(68) "           See SMPTE 268M-2003 specification at https://www.smtpe.org"
  [35]=>
  string(0) ""
  [36]=>
  string(64) "     EPDF  PDF       rw-   Encapsulated Portable Document Format"
  [37]=>
  string(69) "      EPI  PS        rw-   Encapsulated PostScript Interchange format"
  [38]=>
  string(50) "      EPS  PS        rw-   Encapsulated PostScript"
  [39]=>
  string(59) "     EPS2* PS2       -w-   Level II Encapsulated PostScript"
  [40]=>
  string(60) "     EPS3* PS3       -w+   Level III Encapsulated PostScript"
  [41]=>
  string(50) "     EPSF  PS        rw-   Encapsulated PostScript"
  [42]=>
  string(69) "     EPSI  PS        rw-   Encapsulated PostScript Interchange format"
  [43]=>
  string(68) "      EPT  EPT       rw-   Encapsulated PostScript with TIFF preview"
  [44]=>
  string(77) "     EPT2  EPT       rw-   Encapsulated PostScript Level II with TIFF preview"
  [45]=>
  string(78) "     EPT3  EPT       rw+   Encapsulated PostScript Level III with TIFF preview"
  [46]=>
  string(38) "      FAX* FAX       rw+   Group 3 FAX"
  [47]=>
  string(79) "           See TIFF format.  Note that FAX machines use non-square pixels which"
  [48]=>
  string(75) "           are 1.5 times wider than they are tall but computer displays use"
  [49]=>
  string(76) "           square pixels. FAX images may appear to be narrow unless they are"
  [50]=>
  string(73) "           explicitly resized using a resize specification of "150x100%"."
  [51]=>
  string(58) "     FITS* FITS      rw-   Flexible Image Transport System"
  [52]=>
  string(47) "  FRACTAL* PLASMA    r--   Plasma fractal image"
  [53]=>
  string(44) "        G* RAW       rw+   Raw green samples"
  [54]=>
  string(38) "       G3* FAX       rw-   Group 3 FAX"
  [55]=>
  string(65) "      GIF* GIF       rw+   CompuServe graphics interchange format"
  [56]=>
  string(79) "    GIF87* GIF       rw-   CompuServe graphics interchange format (version 87a)"
  [57]=>
  string(68) " GRADIENT* GRADIENT  r--   Gradual passing from one shade to another"
  [58]=>
  string(43) "     GRAY* GRAY      rw+   Raw gray samples"
  [59]=>
  string(49) "HISTOGRAM* HISTOGRAM -w-   Histogram of the image"
  [60]=>
  string(80) "      HTM* HTML      -w-   Hypertext Markup Language and a client-side image map"
  [61]=>
  string(80) "     HTML* HTML      -w-   Hypertext Markup Language and a client-side image map"
  [62]=>
  string(49) "      ICB* TGA       rw+   Truevision Targa image"
  [63]=>
  string(41) "      ICO* ICON      rw-   Microsoft icon"
  [64]=>
  string(41) "     ICON* ICON      rw-   Microsoft icon"
  [65]=>
  string(63) "     INFO  INFO      -w+   The image format and characteristics"
  [66]=>
  string(48) "      JNG* PNG       rw-   JPEG Network Graphics"
  [67]=>
  string(79) "           See https://www.libpng.org/pub/mng/ for details about the JNG format."
  [68]=>
  string(62) "           The JNG 1.0 specification is available there and at"
  [69]=>
  string(57) "           ftp://swrinde.nde.swri.edu/pub/mng/documents/."
  [70]=>
  string(76) "     JPEG* JPEG      rw-   Joint Photographic Experts Group JFIF format (62)"
  [71]=>
  string(71) "      JPG* JPEG      rw-   Joint Photographic Experts Group JFIF format"
  [72]=>
  string(44) "        K* RAW       rw+   Raw black samples"
  [73]=>
  string(38) "    LABEL* LABEL     r--   Image label"
  [74]=>
  string(46) "        M* RAW       rw+   Raw magenta samples"
  [75]=>
  string(44) "      M2V  MPEG      rw+   MPEG Video Stream"
  [76]=>
  string(59) "      MAP* MAP       rw-   Colormap intensities and indices"
  [77]=>
  string(46) "      MAT* MAT       rw+   MATLAB image format"
  [78]=>
  string(39) "    MATTE* MATTE     -w+   MATTE format"
  [79]=>
  string(51) "     MIFF* MIFF      rw+   Magick Image File Format"
  [80]=>
  string(81) "      MNG* PNG       rw+   Multiple-image Network Graphics (libpng 1.2.10,1.2.44)"
  [81]=>
  string(79) "           See https://www.libpng.org/pub/mng/ for details about the MNG format."
  [82]=>
  string(62) "           The MNG 1.0 specification is available there and at"
  [83]=>
  string(57) "           ftp://swrinde.nde.swri.edu/pub/mng/documents/."
  [84]=>
  string(80) "     MONO* MONO      rw-   Bi-level bitmap in least-significant-byte first order"
  [85]=>
  string(63) "      MPC* MPC       rw+   Magick Persistent Cache image format"
  [86]=>
  string(44) "     MPEG  MPEG      rw+   MPEG Video Stream"
  [87]=>
  string(44) "      MPG  MPEG      rw+   MPEG Video Stream"
  [88]=>
  string(52) "      MSL* MSL       rw+   Magick Scripting Language"
  [89]=>
  string(54) "      MTV* MTV       rw+   MTV Raytracing image format"
  [90]=>
  string(49) "      MVG* MVG       rw-   Magick Vector Graphics"
  [91]=>
  string(58) "     NULL* NULL      rw-   Constant image of uniform color"
  [92]=>
  string(46) "        O* RAW       rw+   Raw opacity samples"
  [93]=>
  string(44) "      OTB* OTB       rw-   On-the-air bitmap"
  [94]=>
  string(58) "      OTF* TTF       r--   Open Type font (Freetype 2.2.1)"
  [95]=>
  string(46) "       P7* PNM       rw+   Xv thumbnail format"
  [96]=>
  string(54) "      PAL* UYVY      rw-   16bit/pixel interleaved YUV"
  [97]=>
  string(38) "     PALM* PALM      rw+   Palm pixmap"
  [98]=>
  string(61) "      PAM* PNM       -w+   Common 2-dimensional bitmap format"
  [99]=>
  string(45) "  PATTERN* PATTERN   r--   Predefined pattern"
  [100]=>
  string(67) "      PBM* PNM       rw+   Portable bitmap format (black and white)"
  [101]=>
  string(35) "      PCD* PCD       rw-   Photo CD"
  [102]=>
  string(35) "     PCDS* PCD       rw-   Photo CD"
  [103]=>
  string(51) "      PCL  PCL       rw-   Printer Control Language"
  [104]=>
  string(57) "      PCT* PICT      rw-   Apple Macintosh QuickDraw/PICT"
  [105]=>
  string(50) "      PCX* PCX       rw-   ZSoft IBM PC Paintbrush"
  [106]=>
  string(59) "      PDB* PDB       rw+   Palm Database ImageViewer Format"
  [107]=>
  string(51) "      PDF  PDF       rw+   Portable Document Format"
  [108]=>
  string(74) "      PFA* TTF       r--   Postscript Type 1 font (ASCII) (Freetype 2.2.1)"
  [109]=>
  string(75) "      PFB* TTF       r--   Postscript Type 1 font (binary) (Freetype 2.2.1)"
  [110]=>
  string(63) "      PGM* PNM       rw+   Portable graymap format (gray scale)"
  [111]=>
  string(40) "    PICON* XPM       rw-   Personal Icon"
  [112]=>
  string(57) "     PICT* PICT      rw-   Apple Macintosh QuickDraw/PICT"
  [113]=>
  string(59) "      PIX* PIX       r--   Alias/Wavefront RLE image format"
  [114]=>
  string(75) "    PJPEG* JPEG      rw-   Progessive Joint Photographic Experts Group JFIF"
  [115]=>
  string(47) "   PLASMA* PLASMA    r--   Plasma fractal image"
  [116]=>
  string(75) "      PNG* PNG       rw-   Portable Network Graphics (libpng 1.2.10,1.2.44)"
  [117]=>
  string(76) "           See https://www.libpng.org/ for details about the PNG format.  The"
  [118]=>
  string(58) "           PNG 1.2 specification is available there and at"
  [119]=>
  string(57) "           ftp://swrinde.nde.swri.edu/pub/png/documents/."
  [120]=>
  string(67) "    PNG24* PNG       rw-   24-bit RGB PNG, opaque only (zlib 1.2.3)"
  [121]=>
  string(63) "    PNG32* PNG       rw-   32-bit RGBA PNG, semitransparency OK"
  [122]=>
  string(70) "     PNG8* PNG       rw-   8-bit indexed PNG, binary transparency only"
  [123]=>
  string(42) "      PNM* PNM       rw+   Portable anymap"
  [124]=>
  string(57) "      PPM* PNM       rw+   Portable pixmap format (color)"
  [125]=>
  string(78) "  PREVIEW* PREVIEW   -w-   Show a preview an image enhancement, effect, or f/x"
  [126]=>
  string(37) "       PS  PS        rw+   PostScript"
  [127]=>
  string(46) "      PS2* PS2       -w+   Level II PostScript"
  [128]=>
  string(47) "      PS3* PS3       -w+   Level III PostScript"
  [129]=>
  string(49) "      PSD* PSD       rw+   Adobe Photoshop bitmap"
  [130]=>
  string(47) "     PTIF* TIFF      rw-   Pyramid encoded TIFF"
  [131]=>
  string(45) "      PWP* PWP       r--   Seattle Film Works"
  [132]=>
  string(42) "        R* RAW       rw+   Raw red samples"
  [133]=>
  string(41) "      RAS* SUN       rw+   SUN Rasterfile"
  [134]=>
  string(59) "      RGB* RGB       rw+   Raw red, green, and blue samples"
  [135]=>
  string(66) "     RGBA* RGB       rw+   Raw red, green, blue, and alpha samples"
  [136]=>
  string(68) "     RGBO* RGB       rw+   Raw red, green, blue, and opacity samples"
  [137]=>
  string(48) "      RLA* RLA       r--   Alias/Wavefront image"
  [138]=>
  string(56) "      RLE* RLE       r--   Utah Run length encoded image"
  [139]=>
  string(46) "      SCR* SCR       r--   ZX-Spectrum SCREEN$"
  [140]=>
  string(43) "      SCT* SCT       r--   Scitex HandShake"
  [141]=>
  string(45) "      SFW* SFW       r--   Seattle Film Works"
  [142]=>
  string(41) "      SGI* SGI       rw+   Irix RGB image"
  [143]=>
  string(80) "    SHTML* HTML      -w-   Hypertext Markup Language and a client-side image map"
  [144]=>
  string(47) "  STEGANO* STEGANO   r--   Steganographic image"
  [145]=>
  string(41) "      SUN* SUN       rw+   SUN Rasterfile"
  [146]=>
  string(64) "      SVG* SVG       rw+   Scalable Vector Graphics (XML 2.6.26)"
  [147]=>
  string(75) "     SVGZ* SVG       rw+   Compressed Scalable Vector Graphics (XML 2.6.26)"
  [148]=>
  string(31) "     TEXT* TXT       rw+   Text"
  [149]=>
  string(49) "      TGA* TGA       rw+   Truevision Targa image"
  [150]=>
  string(76) "     TIFF* TIFF      rw+   Tagged Image File Format (LIBTIFF, Version 3.8.2)"
  [151]=>
  string(52) "     TILE* TILE      r--   Tile image with a texture"
  [152]=>
  string(34) "      TIM* TIM       r--   PSX TIM"
  [153]=>
  string(68) "      TTC* TTF       r--   TrueType font collection (Freetype 2.2.1)"
  [154]=>
  string(57) "      TTF* TTF       r--   TrueType font (Freetype 2.2.1)"
  [155]=>
  string(31) "      TXT* TXT       rw+   Text"
  [156]=>
  string(44) "      UIL* UIL       -w-   X-Motif UIL table"
  [157]=>
  string(54) "     UYVY* UYVY      rw-   16bit/pixel interleaved YUV"
  [158]=>
  string(49) "      VDA* TGA       rw+   Truevision Targa image"
  [159]=>
  string(50) "    VICAR* VICAR     rw-   VICAR rasterfile format"
  [160]=>
  string(49) "      VID* VID       rw+   Visual Image Directory"
  [161]=>
  string(53) "     VIFF* VIFF      rw+   Khoros Visualization image"
  [162]=>
  string(49) "      VST* TGA       rw+   Truevision Targa image"
  [163]=>
  string(58) "     WBMP* WBMP      rw-   Wireless Bitmap (level 0) image"
  [164]=>
  string(44) "      WMF* WMF       r--   Windows Meta File"
  [165]=>
  string(55) "      WMZ* WMZ       r--   Compressed Windows Meta File"
  [166]=>
  string(48) "      WPG* WPG       r--   Word Perfect Graphics"
  [167]=>
  string(34) "        X* X         rw+   X Image"
  [168]=>
  string(68) "      XBM* XBM       rw-   X Windows system bitmap (black and white)"
  [169]=>
  string(55) "       XC* XC        r--   Constant image uniform color"
  [170]=>
  string(37) "      XCF* XCF       r--   GIMP image"
  [171]=>
  string(58) "      XPM* XPM       rw-   X Windows system pixmap (color)"
  [172]=>
  string(53) "       XV* VIFF      rw+   Khoros Visualization image"
  [173]=>
  string(63) "      XWD* XWD       rw-   X Windows system window dump (color)"
  [174]=>
  string(45) "        Y* RAW       rw+   Raw yellow samples"
  [175]=>
  string(52) "    YCbCr* YCbCr     rw+   Raw Y, Cb, and Cr samples"
  [176]=>
  string(61) "   YCbCrA* YCbCr     rw+   Raw Y, Cb, Cr, and opacity samples"
  [177]=>
  string(50) "      YUV* YUV       rw-   CCIR 601 4:1:1 or 4:2:2"
  [178]=>
  string(0) ""
  [179]=>
  string(21) "* native blob support"
  [180]=>
  string(0) ""
}

array(0) {
}