Fatal Error

  • Resolved nochorus

    (@nochorus)


    11 years ago

    I crashed my client’s site by activating OptionTree. When typing in the url, brooklynworks159.com or attempting to log into the WP dash I get the error:

    Fatal error: Call to undefined function ot_get_option() in /home/brooklyn/public_html/BrooklynWorks159.com/wp-content/themes/brooklyn/functions.php on line 247

    My client is getting the host/FTP info now. Could someone please give direction on how to uninstall the plugin manually through the FTP?

    Thanks!

    https://www.ads-software.com/plugins/option-tree/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Derek Herman

    (@valendesigns)

    The theme you have installed already has OptionTree in it so activating the plugin broke the site. Rename the /wp-content/plugins/option-tree/ directory to something else and it will deactivate itself.

    Plugin Author Derek Herman

    (@valendesigns)

    As well, you cannot call ot_get_option() in your functions.php before OptionTree is loaded.

    Thread Starter nochorus

    (@nochorus)

    Fixed! Thanks so much for the quick response!

    Plugin Author Derek Herman

    (@valendesigns)

    No problem, glad it’s fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
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