Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    That’s really weird. If you disable all other plugins, does it still happen?

    Thread Starter OpenCopy

    (@opencopy)

    I have disabled all plugins and activated only Store Locator and still getting the same issue.

    I am going to hunt through the PHP as per this post:
    https://www.ads-software.com/support/topic/redirect-to-blank-page-after-update-preview-or-save-plugin-setting?replies=23

    I’ll let you know what I find.

    Plugin Author Tijmen Smit

    (@tijmensmit)

    Can you try to install the previous version and check if that also has the same problem for you? https://downloads.www.ads-software.com/plugin/wp-store-locator.1.1.zip

    Thread Starter OpenCopy

    (@opencopy)

    Same issue with the previous version (1.1). It must be an issue with my PHP somewhere. Thank you for your help and I’ll let you know how I go. Really really like this plugin btw.

    Plugin Author Tijmen Smit

    (@tijmensmit)

    Hey, have you figured out whether it was a PHP issue on your server causing the problem?

    Thread Starter OpenCopy

    (@opencopy)

    Sorted. For some reason the plugin was setting off a mod_sec rule. Rule has been disabled by the web host and all works now.

    Lovin it!

    Plugin Author Tijmen Smit

    (@tijmensmit)

    Good to hear the problem is solved!

    How did you find out mod_sec was causing the problem? Did a line in the error log point you in that direction? If so, could you post the error that showed up in the log here or email it to info at tijmensmit.com. Thanks ??

    Thread Starter OpenCopy

    (@opencopy)

    Line in error log was

    ModSecurity: Access denied with code 403 (phase 2). detected SQLi using libinjection with fingerprint ‘1,(1)’ [file “/usr/local/apache/conf/modsec_rules/11_asl_adv_rules.conf”] [line “79”] [id “341245”] [rev “19”] [msg “Atomicorp.com WAF Rules: Possible SQL injection attack (detectSQLi)”] [data “1,(1),ARGS:wpsl_search[radius]”] [severity “CRITICAL”] [hostname “###.com.au”] [uri “/wp-admin/options.php”] [unique_id “UvseNXZ-KyEACzdCofkAAAA3”]

    Thread Starter OpenCopy

    (@opencopy)

    We were developing on a sub domain so couldn’t access the error logs and had to contact the hosting company.

    Hello,
    I have the same problema with WP Store Locator.

    I was able to add 2 stores and it shows me on the frontend but when I try to change the settings: Clicking on the the “Update Settings” button forwards me to a page not found /wp-admin/options.php?

    I have the latest version of the plugin.
    I’ve contacted my Provider and they use on shared servers mod_security has a addicional protective layer. It cannot be disabled.

    Can someone help me?

    Plugin Author Tijmen Smit

    (@tijmensmit)

    @carlsaint Are you comfortable uploading files through ftp? If so can you email me at info at tijmensmit.com? I will look for a fix for this tomorrow, and can send you the modified files then through email.

    Hi, just to say thank you Tijmen.
    The files you send are working great, You’re very helpful.

    Regards.

    Hello,

    I have the same problem. I add some store locations and everything worked ok till today. Now I can not see locations and information on my map, and when I want to update settings it redirects me to /wp-admin/options.php

    I have read the post: already ask my host if they use MOD SECURITY on server and if they can send me error log file.

    If you have any other suggestion please let me now because i have over 100 locations and I do not want to lose them.

    BR
    Domcho

    Plugin Author Tijmen Smit

    (@tijmensmit)

    @domcho13 I should have included the fix in the previous update.

    Can you email me at info at tijmensmit.com then I can send you the modified version, and I will release an update next week with the fix in it.

    HI,

    I have solved the problem myself. I deleted empty space before <php? in functions.php and everything work now.

    Sorry for inconvenience.

    BR
    Domcho

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Update setting button redirection’ is closed to new replies.