Email pulling long description
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My email blast with my daily post used to pull just a snippet of the post but suddenly is pulling the WHOLE post into the email. I contacted MC support and this was their response:
I took a peek at your campaign, and I can see how it could be showing the full text instead of the snippet. I saw that the campaign is using the *|RSSITEM:CONTENT_TEXT|* merge tag, which would be the correct tag for pulling in a short description. However, this can sometimes pull in the full content if the RSS feed is providing the full content in the description. The description is intended to be the short snippet, but MailChimp will pull in whatever information is in the description tag, even if it is the full content.
I then looked at the feed that the campaign was pulling from. I searched for the <description> tag for some of the content and I noticed that the description was a bit lengthy for a short snippet. This is likely the full content instead of a snippet, so the description will have to be configured in WordPress to ensure that the short snippet desired is sent as the description for the RSS item instead of the full content. Once that is shortened, though, the content in the campaign will also be shorter!
My problem is I have NO idea where to find that on WP. Can someone help steer me in the right direction?? Please???
Kristen
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