Adding to mailchimp is not working.

  • Resolved roberto.ur

    (@robertour)


    10 years, 9 months ago

    I have been trying to make this plugin to work but somehow is not adding emails to the mailchimp lists.

    Basically, the admin interface works perfectly (except for the “Opt-In Checkbox Default Status” which is not reflected in the front end). I added my maichimp api and I can see the lists.

    But when I try to use it in the front end, then it just doesn’t work. It doesn’t add my email to the lists or send me and email confirming if I want to subscribe.

    I have tried different combinations of setting in the admin but nothing seems to work.

    Any idea would be very much appreciated.

    —-
    Something else but probably unrelated. If I go to the admin->plugins and try to click on setting in the “Woocommerce Mailchimp” plugin it says that I have not enough privileges: “You do not have sufficient permissions to access this page”.

    https://www.ads-software.com/plugins/woocommerce-mailchimp/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter roberto.ur

    (@robertour)

    I am updating this because I found out a few things:

    1. It still doesn’t work at all if I set “subscribe event” to “order created”

    2. It works if I set “subscribe event” to “order completed”, but not completely. No matter I checked or not the opt_in checkbox, it always subscribe the email to the mailchimp list (or send an email depending on the configuration). Weirdly enough the custom field ‘ss_wc_mailchimp_opt_in’ is stored correctly in the database.

    I found this line (108) in the class-ss-wc-integration-mailchimp.php:

    if ( ! isset( $order->order_custom_fields[‘ss_wc_mailchimp_opt_in’][0] ) || ‘yes’ == $order->order_custom_fields[‘ss_wc_mailchimp_opt_in’][0] ) {

    That seems the only place where the method subscribe is called on and I see nothing wrong with the condition.

    Plugin Author Adam Anderly

    (@anderly)

    I have a fix for this that will go out tomorrow. Apologies for the inconvenience. Woo changed a bunch of things with release 2.1.

    Thread Starter roberto.ur

    (@robertour)

    Thanks!

    Plugin Author Adam Anderly

    (@anderly)

    Please install the latest version (1.2.3) and let me know if you still have any issues.

    Plugin Author Adam Anderly

    (@anderly)

    Marking this as solved.

    Hi anderly,

    I also have the same issue. I’m pretty sure I follow all the instructions, but it wont pass a single subscriber to my mailchimp list. Hope you can help me. Your plugin is really simple and very useful if it works. Thanks!

    Btw, im using the following version

    WordPress 3.8.1
    WooCommerce MailChimp 1.2.4
    WooCommerce 2.1.2

    Plugin Author Adam Anderly

    (@anderly)

    @notradam,

    Can you enabled WP_DEBUG and place a test order? This will log some debug info to wp-content/debug.log file that will help with troubleshooting.

    You can disable WP_DEBUG after placing the test order. Then, open the debug.log file and send me what you have.

    Plugin Author Adam Anderly

    (@anderly)

    All,

    I just published version 1.2.5 which should fix the subscribe problem. Turns out it was working fine if you were displaying the opt-in field on checkout but had broken after WooCommerce 2.1 if you were not displaying the opt-in field.

    Please update and let me know if you have any issues.

    Adam

    @anderly,

    Thanks for the reply. I was able to make it work few days ago by displaying the opt-in field on checkout (1.2.4 version). Your plugin is really great! Cherz!

    Hey Andersly,

    Putting the finishing touches on my first WP site and I was giving your plugin a whirl. I seem to be having a similar problem as the others in this thread. Everything appears to be working except that my purchasers aren’t being added to my mailchimp list.

    I’m running the following:

    WordPress v3.8.1
    WooCommerce v 2.1.5
    WooCommerceMailChimp v 1.2.6

    Any suggestions would be greatly appreciated, and thank you for all you do!

    Jb

    Plugin Author Adam Anderly

    (@anderly)

    @twelvethirtyfive,

    I just pushed an update to address an issue with the “Order Created” subscription event when PayPal is the Payment Gateway.

    If that’s your case, please update to version 1.3 and let me know if that fixes the issue for you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Adding to mailchimp is not working.’ is closed to new replies.