Installed plugin but showing (0) pending activations

I haven’t heard this issue before.

What version of BuddyPress and WordPress are you running?

It’s possible there is a conflict with your theme or another plugin. Could you disable all other plugins (except BuddyPress, of course) and also switch to the default WP theme and see if you are still having issues? If the issue goes away, enable your theme again to see if that is the cause. If your theme is not the cause, activate your plugins one by one to see which plugin is the cause.

WP 3.8.1 and BP 1.9.2

The only problem with switching to the default WP theme is that my web site won’t work as I’m using an specific theme for its purpose, Sweetdate.

I only have a few plugins activated and need them all, BP Pending Activations was the last one that I installed.

Before I try disabling them, it just occurred to me: do I have to adjust anything on Paid Membership Pro? I’m a beginner but I’m thinking that either this is the plugin causing a conflict or maybe I need to set up so they can communicate. If I disable PMPro, then my users won’t be able to sign up.

Thanks for your help so far!

Sorry I wasn’t clear. You don’t need to switch the theme or deactivate plugins permanently. The goal is to narrow down and identify where the issue lies. Then reenable them.

I’m not familiar with Paid Membership Pro or what settings would be required.

Another thing you could do, if you have access, is look at your PHP error logs and see if anything there reveals where the problem is.

No worries, you were clear at first….for some reason I was thinking that I would have to wait for traffic, but of course as soon as I deactivate a plugin it will show the results.
I disabled them all and back to the default theme, then enable one by one…..still showing (0) pending.

I also checked my PHP error logs and have nothing there.

Something is definitely not right: I see 1202 users on the network admin area, with about 500 signups since I installed the pending activation plugin and it has always shown (0), but on my site’s members page I show 643.

Any other ideas or suggestions of what I can try to fix this?

Thank you for your help so far!

Hello…I guess you didn’t have any further suggestions on how to fix this? I still show zero pending activations.

Thanks! Veronica.

Sorry for not being responsive.

The only thing that I can think is that PM Pro is hijacking the BuddyPress activation process.

BuddyPress sets a user_meta – key = activation_key. When a user activates their account that user_meta gets cleared out. My plugin checks the user_meta table for users that still have that user_meta in the database. That’s how it determines which accounts are still pending. If PM Pro is preventing that user_meta from being set, then my plugin won’t work.

You could check your user_meta table for that meta key to see if any exist.

I don’t know how to check that, but will research online. Thanks again!