plugin broke website, how to remove?

  • please help – i uploaded and activated the “in touch” plugin from https://adahas.com/work/intouch/, and my entire website immediately broke. i cannot access the plugin tab, i cannot access the whole administrative panel, and what’s worse – i cannot access my site!
    this – https://firstpersondocumentary.org/ – is all i see no matter what i try to access.

    is there a way to remove a plugin without deactivating it through the plugins interface???

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    Yes. Delete the plugin file from your site. Voila, instant removal.

    Not the best way to “deactivate” a plugin, but it works.

    Have you tried deleting the plugin via your FTP manager?

    For safety’s sake, it might be better to just rename the relevant folder/ file.

    good luck.
    G

    Thread Starter aelial

    (@aelial)

    ok, i just deleted the plugin folder from the plugins directory, and my website is back, seemingly none the worse for wear. that was scary for a second. does anyone know if there are ill consequences to just deleting a plugin without deactivating it?

    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    There are no ill consequences as such. If you put the plugin back it may still be activated when you do.

    Thread Starter aelial

    (@aelial)

    thanks for writing back, everyone. i just realized that now might be a good time to backup my database ??

Viewing 5 replies - 1 through 5 (of 5 total)
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