Site administrator

  • I need to update a site to 3.8.1
    I am being asked to contact the site administrator but I am the site administrator.
    has my site been hacked?

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  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    When are you being asked to contact the site administrator?

    Thread Starter giakonda

    (@giakonda)

    I login as normal and my site looks OK.
    When I look at the dashboard there is a yellow strip along the top saying I need to update and telling me to contact the site administrator.

    I can see only a limited number of thins under dashboard on LH side – can’t see Appearance or Users for instance

    If your user account is Administrator level, you definitely should see the Users on the left side in your menu. So, if you used to be able to see it, but not anymore, there is a chance someone managed to hack into your site and degraded you from Administrator to Editor.

    Unless there was another Administrator before that changed your user status.

Viewing 3 replies - 1 through 3 (of 3 total)
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