internal server error

I would confirm that your database is properly connected to your site. I’ve hit 500 errors when my database settings were incorrectly set.

Appreciate your thoughts.
I have checked the dbase and confirmed it is the same as in wp-config.php

Any further thoughts, please

500 errors are server configuration errors, and are (normally) impossible to debug from only that information.

You need to do either one or both of these two things:

1. Look at your sites/servers error log to find out where the actual error is.
2. Set define('WP_DEBUG', true); in your wp-config.php file so that the errors are displayed on the screen. This doesn’t work for all 500 errors so the error log above is by far the best solution.

By doing these you’ll find out what the actual error is, and be able to fix it from there. Without knowing what the error is, there’s no way of knowing where to even start looking for it.

Hi,

I am from the Softaculous team.

It could be the .htaccess in your root domain i.e. (infochalice.com) causing the issue.

If you still face the issue please open a support ticket with us and we will look into it.