• Resolved Drew8631

    (@drew8631)


    First,
    Thank you for your great plugin.
    I’ve been using it for over a year now and love it.
    We recently updated our theme and now have a problem.
    Under Add/Edit Episode – Episode Details – Audio File – Upload File:
    When we enter a URL into “Upload File” it disappears when we
    “Publish” or “Update” the episode.
    Just for clarification this is right above:
    “Upload the primary podcast audio file. If the file is hosted on another server simply paste the URL here.”
    This has worked flawlessly in the past until I believe our theme update.
    I have tried reinstalling the plugin but the problem remains.
    Any and all help will be greatly appreciated.

    https://www.takejesushome.com/?post_type=podcast

    Thanks,

    Andrew

    https://www.ads-software.com/plugins/seriously-simple-podcasting/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Hugh Lashbrooke

    (@hlashbrooke)

    Hi Andrew,

    It seems pretty clear that your theme is conflicting with SSP – if you are using a free theme then let me know what it is so I can check it out and see where the conflict is, otherwise you will need to contact the theme author to look into the issue as there is nothing that I can really do.

    Cheers,
    Hugh

    Thread Starter Drew8631

    (@drew8631)

    Hi Hugh,

    Thank you for the quick response.

    I am not using a free theme.

    What theme file would usually conflict with this specific problem we are having with SSP?

    There are many php files in my theme and any help in narrowing it down would be great.

    I understand a custom theme is not going to necessarily have the same files as other theme but I’m hoping there will be similarities.

    Also, what type of code should I be looing for that is stopping it.

    Thanks,

    Andrew

Viewing 2 replies - 1 through 2 (of 2 total)
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