• Resolved jamehring

    (@jamehring)


    Since I ran the latest update, the plugin no longer works right. In the post editing page, the widget on the right is either blank or gives this error: “There was a problem retrieving information about your link. There may be no statistics yet.” And the shortlink is gone from the admin bar at the top of the live post.

    I just installed this plugin on another site I manage as well, and it’s doing the same thing. So it’s definitely not just my theme.

    Any help you can provide would be great! Thanks!

    Jessica

    https://www.ads-software.com/plugins/wp-bitly/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Mark

    (@delayedinsanity)

    I apologize that it’s not working for you! It seems no matter how many environments you test on, there’s always one more that doesn’t work.

    Sorry to ask a silly question, but did you make sure to update the legacy API key with the newer OAuth token provided by Bitly?

    Thread Starter jamehring

    (@jamehring)

    Thanks for the quick response! I sure did add the OATH token. In fact, I just did it a second time on one of the sites, and the box now shows the stats for published posts — but it still doesn’t actually show the Bitly link. I have to go to Bitly to get the shortlink, whereas it used to show the shortlink in the box on the right nav in the WP post editing page.

    Mark

    (@delayedinsanity)

    Do you see a “Get Shortlink” button underneath the title of the post/page? WP Bitly integrates with WordPress and tries to use the built in features where possible, as opposed to adding it’s own GUI elements.

    It used to be in an input field you could copy and paste it, down the right side of your edit posts page, but since there’s now that “Get Shortlink” button it seemed redundant to keep it.

    Thread Starter jamehring

    (@jamehring)

    Ahhh! I see. So the right-hand side widget is not SUPPOSED to show the shortlink anymore. I do see the Get Shortlink button at the top, and it does work — so consider this resolved!

    Mark

    (@delayedinsanity)

    Glad to hear it’s working! I should have mentioned somewhere in the installation or faq that I was removing that feature; if anyone else mentions it I’ll make sure to upload a new readme.

Viewing 5 replies - 1 through 5 (of 5 total)
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