Can't login from Centrora portal

Hi b8europe,
It’s mainly because the information provided isn’t correct. Have you enter your domain URL correctly on Centrora Panel?
Note:
– did you include ‘www.’ if you have ‘www.’ on your doamin url?
– check if your domain url is ‘http’ or ‘https’?
– Is your username entered correctly?
– everytime you try to add a website, the private key is different, even the URL is the same.

If this still doesn’t work, please do let me know, I will help you have a look. Happy Easter!

Hi b8europe,
I noticed that my colleague has fixed the issue for you. Its caused by the protocol problem http/https. We have fixed this issue for you, you can now enjoy using Centrora Panel to manage your websites.

Please do let us know, if you still experience any problem.

Happy Easter
Kai

Hi Guys,

– no www included on the domain URL
– domain url is http
– username is correct and is able to login traditionally (userbname/passwd)

Deleted the domain from Centrora pannel, Added it again, reinitialized the certificate.

Still I get the loging failure.

@b8europe

I tested adding the demo website you have sent to my email box: https://pl**.dyn**-web.com, and I can login successfully, may I know if this is the website you tested adding into the panel? If not, could you please send the website you would like to add to my email account? I will generate a private key to you later and see where goes wrong.

Best wishes
Helix

First of all Thanx for the fast reply and the support!

I’m sending you details via pm

Chaps, TNX a million for the support!

Was a bit to fast. I got to login once (on two production sites) and was able to configure the firewall. Even able to scan a site. When i tried to review the scan report I got a login error. Tried to reset the certificate. Nothing. I’m also using infite WP to remote manage the site> Loged in and out several timse like you showed on the screen-caps in the PM. No result. What am I missing/overlooking?

Alright, will check your account afterwards, cheers.

@b8europe

I have sent an email to you, please check it and I will try to fix it asap once I receive the information required.

Best wishes
Helix