Existing (hidden site) Login Trouble

  • I recently started at a company that had a hidden WordPress site starting to be built. It only opened on my computer in a specific browser. My iMac was recalled and they installed a new hard drive. Since then, I have not been able to login to the WordPress site. I tried reinstalling WordPress on the computer, but don’t know what to do next. I’m new to WordPress, have a basic knowledge about computers, and I do not have a clue about PHP.

    The downside to everything, the person who had the position before me did not leave any records or information needed to reinstall the site back on my computer. Also, they are failing to cooperate with us when we ask for help.

    Any help is appreciated! I’m lost!!!

Viewing 8 replies - 1 through 8 (of 8 total)

  • Was this site hosted on your computer?

    Thread Starter lbull

    (@lbull)

    I’m not 100% sure, and of course the person who worked on it previously did not tell anyone, but from what I know it was hosted on our company’s server.

    Is there a way to tell?

    Not from here, no. Have you asked the server’s administrator? Can you access the site at all?

    Thread Starter lbull

    (@lbull)

    No, not at all. Previously, it would open up only in Google Chrome, no other browser, on my computer and none of the other computers on our server could access it. I don’t know enough about servers or networks, but the only thing we could think of is that Chrome had that site saved in its history so it allowed access to the WP admin area.

    You need to speak to your network admins about this. It sounds like a purely local issue rather than a WordPress one.

    Thread Starter lbull

    (@lbull)

    Okay thank you for your help.
    We don’t have a true IT department here and the one person who handles the server was never made aware of the site.

    I am very sorry but there is absolutely nothing we can do to help from here. It’s a local issue.

    Thread Starter lbull

    (@lbull)

    Thanks for your time!

Viewing 8 replies - 1 through 8 (of 8 total)
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