File not attached on site

  • Resolved round2future

    (@round2future)


    10 years, 6 months ago

    This plugin was working fine this morning.

    Then I removed the mobi file that was attached and I deleted it from WordPress. I uploaded a new version of that mobi file, and attached it to a Gravity Form notification email using this plugin.

    In Gravity Forms preview mode, the notification email is sent with the attachment like it is supposed to. However when I go to the form on my website, the email is sent but the file isn’t attached.

    I tried deleting the plugin and reinstalling the newest version, and I tried it in Firefox and IE. But that didn’t work. Please help.

    https://www.ads-software.com/plugins/gravity-forms-notification-attachments/

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  • Plugin Author Timothy Wood

    (@codearachnid)

    This is strange behavior indeed. Is the file you replaced the same filename as the previous? Have you checked your logs to see if anything is amiss during the send?

    The attachment process is independent of the browser so i appreciate your testing but it should not matter what browser is running during the form submission.

Viewing 1 replies (of 1 total)
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