Unable to Log-In

do you use a hosting or wordpress.com ? if you use a web hosting, you can access the database then edit the password from there. don’t forget to generate password md5.

I have no idea what that means md5? I am not very educated at working in the back end of things

This article may help you.

https://codex.www.ads-software.com/Resetting_Your_Password

It contains methods to reset your password that do not require working access to the WordPress dashboard. It does require database access or file access to you web server.