User ultra : photo uploading issue.

Hi @safdarabbas ,

I would like to help, but I am not fully understanding what you are trying to say. Would you mind explaining with a little more detail?

If you go to our FAQ’s, we have a link there for our support forums or you can visit https://usersultra.com/support/ . We handle most of our support there.

Thanks

Thanks for reply.
this is my website URL
https://raisingpakistangroup.com/
Signup URL
https://raisingpakistangroup.com/wp-login.php?action=register

Above link work for signup but i have added shortcode of USER ULTRA singup shortcode here but i could not work. check below link
https://raisingpakistangroup.com/?page_id=105

signup First link and go to profile and upload new photos you will find nothing to upload. this is my problem.

waiting your kind response.

Thanks

A few issues possibly from what I can see.

You have multiple sliders trying to work on the My Account page. You have W3 Total Cache also active which can cause delay in anything new added, or the attempt to show anything new.

I believe though that the main issue is you have some jQuery conflicts with the multple sliders and the drag n drop as well as the select images.

Yes, I also noticed that no buttons work on the forms. And your image slider isn’t working on the My Profile Page.

You will need to sort out what you want to work on those pages, because all of it isn’t going to work together at the same time the way you have it.

WordPress does not allow me to go any further than offering my advice. I cannot ask for any more information where I could be of more help. So, what I would suggest is that you take a look around the forums here, or do some searching on the internet looking for how to resolve jQuery, Ajax, JavaScript conflicts.

I do not know if the other plugins use WordPress libraries or if they follow WordPress best practices. But that could be a problem.

Nice looking website though.

Thanks for response.

Hi,
i have deactivated all plugin except User Ultra plugin, still same issue.

what can i do? any body help me please.

Thanks

Hi Again,

We have had a good look at your site. Your theme has a number of js errors. With those errors happening, it is stopping Users Ultra from functioning. I would suggest that you find someone to help you clear up the errors in the theme and things should work.

The problem is in your theme. You might have to go somewhere other than www.ads-software.com to get the help with the theme, I don’t know. But they usually recommend a couple sites that seem to be associated with www.ads-software.com somehow. And I can’t fault them for that because the people on these sites really know what they are doing.

Thanks for response.
i installed on default theme it working fine. yes this is my custom theme js error. i am trying to finds js errors.

Anyway thanks for your time.

I do hope you get that theme fixed. I really like the way you had it set up. Very nice presentation (in my honest opinion). Good luck.

Oh, if you use Chrome, you can see the errors by right click on the front page and choosing “Inspect Element” they can be seen there. Or if you use Firefox, you can see them by using “Firebug”. If that helps.

i am getting this error.
Uncaught TypeError: undefined is not a function
due to this error files could not upload
do you help in this issue?

Thanks in advance

Hi,

504 Gateway Time-out

I see you still have that Uncaught TypeError: Cannot set property ‘innerHTML’ of null in popup.js. That has nothing to do with Users Ultra. In fact, Users Ultra is no longer on your site from what I can see. If we could assist, we would be assisting with regard to our plugin.

As stated before, here on www.ads-software.com we are unable to ask for any information more information, so our hands are tied here.

*edit*

We have updated the plugin, if you would like to see if this update helps.

Hi,

I am marking this a resolved, please feel free to open a ticket here https://usersultra.com/support/ .

We look forward to hearing from you.

Regards
Alex