• Hi, I have had the Jetpack plugin but I do not seem to have too many benefits from it. In addition, I had it activated before, then I deactivated it and now I acivated it again. Meanwhile I have learned that there is WordPress.com and www.ads-software.com, which do not always work the same way in relation to another software (Gravatar, for example).

    Now, after activating the Jetpack plugin it again asks me to connect to WordPress.com, but my website is running on www.ads-software.com (and I was not aware of the difference before, it all was just WordPress for me).

    Can you tell me more about the differences, catches, and anything that seem relevant to this?

    Thanks.

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  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Could you post this in Jetpack’s support section: https://www.ads-software.com/support/plugin/jetpack#postform

    You need a wordpress.com account (not a site – just an account) so that you obtain an API key for Jetpack. Some of the resource intensive functionality that Jetpack provides is hosted on servers owned by wordpress.com. The API key is a way of requesting permission to use these services and allows wordpress.com some basic information on who is using their servers.

    Does that help?

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