Address info not being sent to paypal

  • Resolved mchilson

    (@mchilson)


    10 years, 9 months ago

    I have upgraded to WPEC 3.8.14.1 on one of my client’s site and now when the customer checks out (here is where it gets strange) only their first name, last name, and email address are populated in the “Pay with a debit or credit card, or Bill Me Later” billing address area but none of the other address information is populated like on the other WPEC sites I manage.

    I have checked the “Paypal Payments Standard 2.0” settings and all the correct fields are selected to send to the payment gateway.

    Any help would be greatly appreciated.

    Thanks,
    Mike

    https://www.ads-software.com/plugins/wp-e-commerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter mchilson

    (@mchilson)

    Anyone else seen this? I now have two sites doing it since upgrading to 3.8.14.1?

    my site is also suffering form the same problem. did you get solution of this problem??? if you resolve this problem please let me know.

    Thanks,
    Atinek

    Thread Starter mchilson

    (@mchilson)

    Hi, unfortunately I have not been able to run this down. I am hoping they will take a look at this problem.

    Thread Starter mchilson

    (@mchilson)

    Thanks so much Mihai! I can see you are going to have to go on my Christmas list this yer for all your help with this upgrade! ?? I am about to head into a meeting but will email you the info in a few hours. Thanks again for all your help!

    Cheers,
    Mike

    Has this been resolved?

    I am waiting for login details and exact reproduction steps so that I can try to debug.
    Please do let me know exactly what fields are you entering on the checkout page too.
    Best if you guys can record a video

    Thread Starter mchilson

    (@mchilson)

    Sorry I got tied up yesterday. Sorry for the delay. Just forwarded a step by step guide to reproduce the problem and the login info Mihai via email. Thanks for taking a look!

    Mike

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Address info not being sent to paypal’ is closed to new replies.