Fatal error when importing

  • Resolved hunterhogan

    (@hunterhogan)


    10 years, 9 months ago

    When I use the import CSV button, I get the following error on a blank white screen:

    Fatal error: Call to a member function get_option() on a non-object in /home/content/h/u/n/hunterhogan/html/wp-content/plugins/users-ultra/xooclasses/xoo.userultra.user.php on line 296

    This is the CSV file:

    "user name","email","display name","registration date","first name","last name","age","country"
"test account","[email protected]","test--delete me","21-05-2014","Test","Delete","21","USA"

    Troubleshooting

    1. Saved as Ansi and UTF
    2. Tried with and without quotes

    https://www.ads-software.com/plugins/users-ultra/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Plugins Area

    (@usersultra)

    Hi hunterhogan,

    Thanks for your post

    I’m checking it right now.

    I’ll keep you posted
    Regards
    Alex

    Plugin Contributor Plugins Area

    (@usersultra)

    Hi,

    Please update to Version: 1.0.61. The issue should be fixed.

    Could you kindly send me a confirmation if you were able to import your users?

    I look forward to hearing from you.

    Best Regards
    Alex

    Thread Starter hunterhogan

    (@hunterhogan)

    Excellent. I updated the plugin, and the following CSV worked:

    "user_login","user_email","user_pass","first_name","last_name","display_name","role"
"test_delete","[email protected]","HuX?R4U@","Test","Delete-me","Test Delete-me","contributor"

    Well, it imported and was on the list. I didn’t check more closely than that. Error is gone.

    Plugin Contributor Plugins Area

    (@usersultra)

    That’s great.

    Thanks for your reply,

    I’m marking this as resolved.

    Please feel free to let us know if you have any further questions.

    If you wish, you may leave a 5/5 review about this plugin, it takes just 2 minutes ?? , that motivates us to keep adding even more free functions.

    Best Regards
    Alex

    Thread Starter hunterhogan

    (@hunterhogan)

    Ha. Opps. I used a different plugin to do the above import. I went back to Users Ultra and the above import did not give an error. The result was

    1 - User name: user_login Email: user_email
2 - User name: test_delete Email: [email protected]
--- Finished ---

    So, you fixed it, but I used the wrong file format to show you fixed it. ??

    Plugin Contributor Plugins Area

    (@usersultra)

    Hey,

    No problem.

    I’m glad to hear that everything has been sorted out again ??

    Best Regards
    Alex

Viewing 6 replies - 1 through 6 (of 6 total)
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