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  • Thread Starter cuppy90

    (@cuppy90)

    Nobody?

    I had the same problem – it was a conflict with WP Super Cache. After disabling the cache the site started working again.

    Thread Starter cuppy90

    (@cuppy90)

    I already disabling the cache site and the result still the same. Homepage still blanks.

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    @cuppy90: I visited your site today and it initially loads, then there’s some sort of page reload and only the Jetpack Stats smiley is being displayed.

    Can you disable CloudFlare on your site and see if that solves your issue? If that doesn’t help, can you try the following?

    1) The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
    https://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

    2) You can also try to deactivate all other plugins on your site. Then, load your site again. If the issue is resolved, activate your plugins one at a time to determine which is causing the conflict.

    3) If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Fourteen) and trying again.

    If those steps don’t work, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard (Jetpack -> Jetpack).
    2) Scroll down to the footer of the page and click the “Debug” link (shown here: https://d.pr/i/OF6d ).
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Let me know if you have any questions. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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