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  • Plugin Contributor leahkoerper

    (@leahkoerper)

    Hi JourdanDixon,

    Thanks for your post. I’m sorry you’re having trouble, and we’d be happy to help you out!

    Since you’ve purchased one of our paid add-ons, you can access our premium support forums on the tri.be site. We’ll be able to provide faster and more thorough support for you there. This forum is only checked once a week. Please post your issue there and we will respond within 24 hours (during the week).

    Best,
    Leah

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