Website Disappears

We have just updated our plugin please update it on your website and try again.

Dear @tomorrownight, after your issue we have updated our plugin several times and your problem has been fixed.

Hello,
thank you very much for this, very cool that my question would spur an update!
However, ive got v2.5 and the most up to date version is 2.5 but the same issue is happening. Am i doing something wrong here?

thanks again,

Adam

Dear @tomorrownight, could you please give us link to your website.

hey its:
https://folchurch.co.uk/

thanks

Dear customer there is no slider on page you send

i took it off again because we need to use the main page, but ive created an invisible page with a slider on:

https://folchurch.co.uk/?page_id=810

[Moderator Note: No bumping, thank you.]

Dear customer without looking to your admin panel we couldn’t solve your problem, so please contact us on [email protected] to find solution from this situation.

@huge_it Really? You need admin access? Hasn’t this come up before…?

*Drinks coffee*

@tomorrownight Can you switch to the Twenty Fourteen theme and deactivate all of your other plugins? This is a temporary step to see if there is a theme or plugin conflict.

If the slider displays correctly then try re-enabling that WPmigV3 theme. I suspect it’s a theme issue but trying those troubleshooting steps may help without granting the plugin author access to your site.

Hello, thanks alot for this.

Ok i did as you said, and disabled all of the plugins and the theme (changed to 2014) and it still didnt work. obviously the page came back when i went a step further and disabled HUGE-it.

Should i just use a different slider plug in?

Thanks,

Adam

ok ive also also tried deleting and re installing the plugin.

(my sliders were still there so it didnt delete all of the info…)

I was concerned the client was getting tense so ive abandoned HUGE IT altogether and used “Cyclone Slider 2” which is really good! Highly recommend!

We haven’t faced any similar issues
maybe the user is not either following the instructions or has plugin conflict
we have tested the plugin with the
standard themes and it worked just fine
Thank you.

yeah it usually works for me, thats why i use it when ever i need to, but something happened one day (client was fiddling) and it just stopped working and there is nothign we can do to get it back. The client wasnt doing anything deep, just editing and creating pages.

I am using Artisteer (dont judge) generated theme, but its worked before with them.