API Error

Hi Support,
I disabled your plugin, it was crashing my site. If you can please check on your end, I believe something is not OK with my API to your site? Thank you

My site is newsthrottle.com user name: [email protected]

FYI Getting this message: Your API key is no longer valid. Please contact Grab support.

Issue is resolved, thank you guys!

Thanks for keeping this thread updated.

To provide some more insight to what the problem was for anyone else who is interested – if your WordPress destination address (can be your domain or your IP address) or blog ID changes , then your GrabPress Autoposter (backend) connector will break. Autoposter needs to know your domain or IP to send posts or messages from our remote server to your server – once this changes, your connection breaks.

It would be great if we could send an error message to the plugin to let users know why their Autoposter connector has broken, but unfortunately, without the connector, there is no way for us to communicate with our backend. The best way to prevent this from happening is to use a DNS or domain name when you install GrabPress, as opposed to an IP address (that may change, depending on your service provider).

Hi Guys,
Thank you, I had installed “secure hosting” on my site, but then noticed that Grabpress code did not work with https. I then removed secure from my site, which caused my IP address to change. This broke the API, which I figured thats what it was. If you want, should be a way for us on the “dashboard” on grab-media.com and allow us to resync the API or copy paste one in the WordPress plugin and paste into grab-media.com dashboard, somewhere in settings. Just a thought. Appreciate the fast response and turnaround time! Enjoy the weekend guys!