No log files

  • Nothing is appearing in the log files. I found a couple of other threads about this, and here are the answers:

    In some and maybe most cases this happen if you modify the default CF 7 fields. Make sure you didn’t change the ‘your-email’ field to something like ’email’.

    I didnt make any changes to the default CF 7 fields.

    And this:

    Make sure the address is linking to the download-monitor link, and not the actual address of the file. If the link doesn’t go through download-monitor, it won’t be tracked.

    I would love to be able to check this, but I need a better explanation as to where exactly these things are. Where would I find the address that is supposed to link to the download-monitor link?

    Everything else is working great, but I want to be able to capture the data of who is using the download. Thanks.

    https://www.ads-software.com/plugins/email-before-download/

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  • Thread Starter cathyslifestockphotos

    (@cathyslifestockphotos)

    I found the answer myself. I was looking in the Download Monitor plug-in log, where there is nothing. But then I discovered the log in the Email Before Download log, where everything shows up. Here’s where it is:

    Settings > Email Before Download at the top

    The plugin works great, but the instructions on how to set it all up and using it are poor.

Viewing 1 replies (of 1 total)
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