Locked out own website

  • Having been attacked with login attempts I added a security plugin. I then changed my password and now can’t login. I have again reset my password through the lost password link but this does not work. I tried to make changes through FTP but the wordpress theme/database are missing. I have no way of entering the dashboard to remove the plugin. The website is working fine but I have no access. Can someone please advise.

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  • If you have access to phpMyAdmin or anyway to login to the database, you can edit your login entry in the table wp_users to reset your password.

    This link gives you more details on how to reset your WP password from phpMyAdmin
    https://www.devlounge.net/publishing/reset-a-wordpress-password-from-phpmyadmin

    WordPress documentation also gives you some useful methods (including FTP)
    https://codex.www.ads-software.com/Resetting_Your_Password

    To disable the plugin, once you FTP to your site, go to the wp-content > plugins folder and delete the plugin folder. (You can try this if the database edit doesn’t work)

    Thread Starter des carrington

    (@des-carrington)

    Thanks for info but as I said in my post the database does not show in filezilla or phpmyadmin. I’m thinking this is something the security plugin has caused to happen. If I could disable the plugin I’m sure I could fix the password issue but need to get access.

    Since your site is still functioning, I don’t see any problem with the database. You will need to get into your database somehow ?? As far as I know, FTP does not show your database.

    Does your hosting provider use cPanel? If yes, they will give you a link to phpMyAdmin which is the web interface for your database. If you can access cPanel & in turn phpMyAdmin, follow the first link to reset your password.

    If not, in the second link provided, scroll down for the section heading “Through FTP”. It gives you a way to edit the active theme’s function.php (wp-content > themes > your-active-theme-folder) to reset the password.

    If all fails, the same link has an Emergency Password Reset Script (at the bottom) that allows you to upload a single file to your site root and reset your password.

    PS: Did you also check my method to delete the plugin (via FTP)?

Viewing 3 replies - 1 through 3 (of 3 total)
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