OK. Here’s the long answer. You still need to leave that option unchecked.
Switching off “Enable/disable blocks reordering on small devices” has been reported as solving the problem. And this is necessary: it seems to influence some timing-related issues. But it isn’t sufficient. I don’t know why.
I’ve had this bug hit me and here’s what happened in my case….
I hooked up my iPod Touch (which is retina) to my Mac with Safari. The Safari Developer Tools inspector will happily inspect the iPod’s Safari session. It’s really quite neat; I wish I’d used it earlier.
This alerted me to some 404s I hadn’t been monitoring. In particular, the retina device was failing to find retina images for the logo and the slider (and in my case some flag icons). The Safari inspector showed 5x 404s and then gave a network failure on the first featured image, which promptly disappeared after 2 seconds. The disappeared image reported itself as “270 x 250 pixels (Natural: 0 x 0 pixels)”, which is incorrect; it should be “(Natural: 540 x 500 pixels)”.
Further investigation of the 404s showed that the logo code was trying to load a logo called [email protected], but there is no such file. The only retina files on the server are [email protected], [email protected] and [email protected]. All these sizes are unique to me, of course (based on my logo dimensions), but the principle holds for everyone: [email protected] is not created at upload, nor when using regenerate thumbnails, yet the page is trying to load it.
Similarly, I was getting 404s on my slider images. E.g. “[email protected]” gave a 404, because the only retina files on the server were [email protected], [email protected] and [email protected].
Bottom line: This is a bug (not sure if it’s in Customizr or in the retina functionality that it uses; nikeo is looking into it). The retina code is looking for base image files with @2x on the end and not finding them.
Solution: The bug disappears once you manually FTP-upload the “@2x” files it’s looking for (in my case: a logo, 3 sliders and a flag). Once I fixed all the 404s, the previously-disappearing image shows up as “270 x 250 pixels (Natural: 540 x 500 pixels)”, which is exactly as it should.
In your case, the 404s are showing for:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
So make copies of:
6-principle-foundations-of-health.png
Your-Thoughts.jpg
New-Logo-400-x-120.png
instagram-icon-32x32.png
stretch-e1404014553858-197x300.jpg
meditation1-300x198.jpg
add @2x on the end (for example Your-Thoughts.jpg would be copied to [email protected]) and upload them into the same directories as the original files.
As I say, nikeo knows about this and a fix should come at some point, but this should solve the problem in the meantime.
Let us know if this fixes your problem.
