Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author SkyVerge

    (@skyverge)

    Hey Tom, sorry you’re having issues with this. Would you please try temporarily switching to the Twenty Twelve theme to confirm whether this is breaking due to your themeforest theme, or whether something else is at play?

    — Justin

    Thread Starter tombyrom16

    (@tombyrom16)

    Yeah just switched to twenty twelve and still no luck :/ its a fairly new build website so there is not much I have changed.

    Thanks
    Tom

    Plugin Author SkyVerge

    (@skyverge)

    wow, that’s totally weird, I really figured it was the theme’s fault. Ok, next step would be to disable all other plugins besides woocommerce and product tabs lite and *then* confirm that the issue is still happening?

    — Justin

    Thread Starter tombyrom16

    (@tombyrom16)

    Yeah I’ve disabled all plugins apart from WooCommerce and the plugin in question. Dosent solve anything. Ae you able to try this yourself? unfortunately the website is in development so cannot link you to this.
    Thanks
    Tom

    Plugin Author SkyVerge

    (@skyverge)

    yeah, that’s the thing, I did try it in my development environment and was unable to recreate. I’m sorry about this, it’s truly strange, I don’t know how it could be happening even with the Twenty Twelve theme and all other plugins deactivated. If you end up installing and experiencing it on a publicly available server I can definitely take a look

    — Justin

Viewing 5 replies - 1 through 5 (of 5 total)
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